# Service bulletin 38240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10089387
- Published by NHTSA: 2017\-01\-24
- Manufacturer's number: 38240
- Manufacturer's date: 2016\-06\-08
- NHTSA component: SEATS; EQUIPMENT

## NHTSA's summary

38240 \- SERVICE UPDATE. CERTAIN VEHICLES, EQUIPPED WITH MANUAL SEAT ADJUSTERS MAY HAVE BEEN BUILT WITH SEAT TRACKS THAT HAVE AN IMPROPERLY INSTALLED TRACK LOCK ON EITHER THE INBOARD OR OUTBOARD SIDE. A PIN THAT RETAINS THE TRACK LOCK TO TRACK RAIL MAY BE MISSING OR DAMAGED ALLOWING THE TRACK LOCK TO FALL OUT OF POSITION. VEHICLES WITH THIS CONDITION MAY EXPERIENCE DIFFICULTY TO UNLOCK AND MOVE THE MANUAL SEAT HORIZONTAL ADJUSTMENT OR MAY EXHIBIT LOOSENESS OR BINDING IN THE SEAT TRACK. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER AND/OR PASSENGER FRONT SEAT ADJUSTER.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2016 CHEVROLET CRUZE
- 2016 CHEVROLET VOLT

## Recalls for the same vehicles and component

- [2017043](/recalls/tc/2017043.md), 2017-01-26: Seats And Restraints
- [17V057000](/recalls/nhtsa/17V057000.md), 2017-01-26: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

## Other bulletins for the same vehicles and component

- [06\-00\-89\-029V](/bulletins/11000158.md), 2024-05-16, Service bulletin: SEATS; UNKNOWN OR OTHER. This service bulletin includes information on Interior Cleaning \- Instrument Panel \(IP\), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer \- Product Availability.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5401E](/bulletins/10252174.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative with No Communication and DTC U0184
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center \(WPC\) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- [18\-NA\-180](/bulletins/10250564.md), 2024-02-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.

JSON: [/v1/bulletins/10089387](/v1/bulletins/10089387)

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