WenmarOpen by Wenmar Pro

Service bulletin SB 437

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089270
Published by NHTSA2017-01-20
Manufacturer's numberSB 437
Manufacturer's date2017-10-04
NHTSA componentENGINE

NHTSA's summary

THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT DUE TO HIGH DPF HYDROCARBON ABSORPTION DURING HIGH IDLE OPERATION, CUSTOMERS MAY EXPERIENCE THE MIL, CHECK ENGINE AND/OR THE STOP ENGINE DIAGNOSTIC TROUBLE CODES OR TELL-TALE ACTIVATIONS ON MODEL YEAR 2016 AND 2017 MCI J4500 MODEL COACHES EQUIPPED WITH DD13 GHG17 ENGINE, AND THAT MCI WILL REMEDY THE AFFECTED COACHES AT NO COST TO CUSTOMERS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine

Vehicles listed
MCI J45002016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.