# Service bulletin SMB3100120160428

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10087202
- Published by NHTSA: 2016\-12\-24
- Manufacturer's number: SMB3100120160428
- Manufacturer's date: 2016\-04\-28
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

THIS IS A TECHNICAL BULLETIN : THERE MAY COME A TIME WHERE A CUSTOMER VEHICLE WILL REQUIRE TECHNICAL SERVICE AND YOU WILL BE INSTRUCTED TO REPLACE AND SHIP A DEFECTIVE LITHIUM HYBRID BATTERY DIRECTLY TO OUR SUPPLIER OR THE TMA DEPARTMENT FOR TECHNICAL EVALUATION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system

## Vehicles listed

- 2016 to 2017 VOLVO XC90H

## Recalls for the same vehicles and component

- [21V273000](/recalls/nhtsa/21V273000.md), 2021-04-21: ELECTRICAL SYSTEM:SOFTWARE
- [18V800000](/recalls/nhtsa/18V800000.md), 2018-11-13: ELECTRICAL SYSTEM:SOFTWARE
- [2016197](/recalls/tc/2016197.md), 2016-05-04: Electrical

## Other bulletins for the same vehicles and component

- [34295.9.0](/bulletins/11031099.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG \- High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.\&\#13; Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
- [36916](/bulletins/11021914.md), 2025-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: VCM Backup Battery Replacement with VCM\-U105000. Replace the VCM Backup Battery and download the relevant Software.
- [35755](/bulletins/11020542.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [35755](/bulletins/11020526.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [36961](/bulletins/11016902.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Service:\&\#13; Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.\&\#13;
- [TJ 34295](/bulletins/11016900.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
- [TJ36961.2.1\-2024\-08\-07](/bulletins/11007932.md), 2024-09-19, Other: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- [TJ27536.21.1\-2024\-08\-07](/bulletins/11007925.md), 2024-09-19, Other: ELECTRICAL SYSTEM. Information about valid Software partnumbers to order and download Software for "PDS" Pre\-Delivery Service
- [36845](/bulletins/11006576.md), 2024-08-21, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: SPA/CMA \- 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- [TJ36845.1.6\-2024\-06\-19](/bulletins/11006562.md), 2024-08-21, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: SPA/CMA \- 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

JSON: [/v1/bulletins/10087202](/v1/bulletins/10087202)

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