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Service bulletin TSB 443

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10086618
Published by NHTSA2016-12-20
Manufacturer's numberTSB 443
Manufacturer's date2016-03-10
NHTSA componentSTRUCTURE

NHTSA's summary

FLEXSTEEL HAS INFORMED NEWMAR CORPORATION THAT A KIT NEEDS TO BE INSTALLED ON BI-FOLD PULL OUT SOFA SLEEPERS (SSCS) TO PREVENT RETENTION CABLES FROM GETTING PINCHED IN THE HINGE. IF A CABLE GETS PINCHED IN THE HINGE, DAMAGE MAY OCCUR TO THE SOFA CABLE. IF BOTH CABLES ARE DETACHED, BROKEN, OR DEFECTIVE, AND ONLY ONE PERSON IS ON THE BED LYING CLOSEST TO THE SOFA BACK/WALL OF THE COACH, THE UNIT MAY PIVOT AND POTENTIALLY PLACE THE OCCUPANT ON THE FLOOR OR BETWEEN THE BED AND THE BACK OF THE SOFA.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
NEWMAR BAY STAR2016
NEWMAR BAY STAR SPORT2016
NEWMAR CANYON STAR2016
NEWMAR DUTCH STAR2016
NEWMAR MOUNTAIN AIRE2016
NEWMAR VENTANA2016
NEWMAR VENTANA LE2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.