# Service bulletin A16022

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10086141
- Published by NHTSA: 2016\-12\-13
- Manufacturer's number: A16022
- Manufacturer's date: 2016\-09\-10
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

"SERVICE BULLETIN \- THERE IS A PROBLEM WITH THE AUDIO UNIT SOFTWARE, WHICH MAY LEAD TO ONE OR MORE OF THE FOLLOWING SYMPTOMS: • BLUETOOTH® AUDIO SKIPS. • AUDIO ICON DOES NOT WORK. • GPS ERROR CODE 1302 SETS. • ERROR MESSAGE SXM CHECK TUNER APPEARS. • GPS INITIALIZATION SCREEN APPEARS. • REAR CAMERA IS STUCK ON IN PARK. • THERE ARE PAIRING PROBLEMS WITH BLUETOOTH® HANDSFREELINK®\(HFL\). • GPS SHOWS INACCURATE VEHICLE LOCATION. • REAR CAMERA DOES NOT DISPLAY. • THERE IS NO SOUND FROM APPLE CARPLAY™ AFTER CONNECTING BLUETOOTH®, THEN USB. • SYSTEM DOES NOT RECOGNIZE “SXM” IN VOICE COMMANDS. • PANDORA® DOES NOT PLAY AFTER HFL CALL ENDS. • VOICE COMMANDS DO NOT WORK. • ANDROID AUTO™ WILL NOT PLAY."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2016 HONDA CIVIC

## Other bulletins for the same vehicles and component

- [DLR\-02\-26\-2016](/bulletins/10193843.md), 2021-05-19, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:LABELS. Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR\-Z, Fit, and Insight model years 2014\-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
- [JW8\-16\-001](/bulletins/10193156.md), 2021-05-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle. While the issue is intermittent, it is likely you will experience the issue at some point.
- [A19\-027](/bulletins/10154477.md), 2019-03-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Service Bulletin \- Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 \(random misfire detected\), P0301 \(No. 1 cylinder misfire detected\), P0302 \(No. 2 cylinder misfire detected\), P0303 \(No. 3 cylinder misfire detected\), P0304 \(No. 4 cylinder misfire detected\), or P0172 \(fuel system too rich\) to set.
- [A18\-137\_V2](/bulletins/10152436.md), 2019-01-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING; ENGINE. "Service bulletin \- Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs P0300 \(random misfire detected\), P0301 \(No. 1 cylinder misfire detected\), P0302 \(No. 2 cylinder misfire detected\), P0303 \(No. 3 cylinder misfire detected\), P0304 \(No. 4 cylinder misfire detected\), or P0172 \(fuel system too rich\)."
- [A18\-137](/bulletins/10152435.md), 2019-01-05, Service bulletin: ENGINE; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE. "Service bulletin \- Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs P0300 \(random misfire detected\), P0301 \(No. 1 cylinder misfire detected\), P0302 \(No. 2 cylinder misfire detected\), P0303 \(No. 3 cylinder misfire detected\), P0304 \(No. 4 cylinder misfire detected\), or P0172 \(fuel system too rich\)."
- [ATS160802](/bulletins/10117335.md), 2017-09-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Tech line summary article \- When looking at the Speed Dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice\-tagged entries aren't searchable using voice commands.
- [A17\-049](/bulletins/10116733.md), 2017-08-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Service bulletin \- There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth® Audio skips. ? There is no sound from Apple CarPlay? after connecting Bluetooth®, then USB. ? Cannot turn on Bluetooth®. ? Bluetooth® turns off or disconnects by itself. ? Starting vehicle causes Bluetooth® to disconnect. ? Bluetooth® Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth® HandsFreeLink®\(HFL\). ? Pandora® does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch® image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.
- [A17\-048](/bulletins/10108887.md), 2017-07-31, Service bulletin: EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION. Service bulletin \- There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth® Audio skips. ? There is no sound from Apple CarPlay? after connecting Bluetooth®, then USB. ? Cannot turn on Bluetooth®. ? Bluetooth® turns off or disconnects by itself. ? Starting vehicle causes Bluetooth® to disconnect. ? Bluetooth® Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth® HandsFreeLink®\(HFL\). ? Pandora® does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch® image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.
- [A16\-022](/bulletins/10108866.md), 2017-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Service bulletin \- This bulletin is replaced by S/B 17\-048, Audio Unit Software Update.
- [FOLLOWUP NOTICE](/bulletins/10108406.md), 2017-07-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. FOLLOWUP NOTICE \- OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN. THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS WHEN STARTING THE VEHICLE. WHILE THE ISSUE IS INTERMITTENT, IT IS LIKELY YOU WILL EXPERIENCE THE ISSUE AT SOME POINT.

JSON: [/v1/bulletins/10086141](/v1/bulletins/10086141)

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