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Service bulletin TSB100984-010314

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10085403
Published by NHTSA2016-12-02
Manufacturer's numberTSB100984-010314
Manufacturer's date2014-01-31
NHTSA componentENGINE

NHTSA's summary

THIS TECHNICAL SERVICE BULLETIN DESCRIBES THE VERIFICATION AND RESOLUTION OF FAULT CODES 1921, 1922 AND/OR 3753 DUE TO THE VEHICLE NOT ACTIVELY REGENERATING THE AFTERTREATMENT WHILE IN POWER TAKEOFF (PTO) AND REMOTE MODE. IF THE ENGINE IS OPERATED FOR AN EXTENDED PERIOD OF TIME IN PTO OR REMOTE MODE, THE ENGINE CAN AUTOMATICALLY SHUT DOWN TO PROTECT THE AFTERTREATMENT SYSTEM FROM SEVERE DAMAGE, IF THE HIGH SOOT LOAD SHUTDOWN FEATURE IS ENABLED VIA INSITE ELECTRONIC SERVICE TOOL. NEW CALIBRATIONS WERE RELEASED TO OPEN UP THE RPM RNAGE THAT PTO REGENERATIONS WILL COMPLETE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine

Vehicles listed
CUMMINS ISX12
CUMMINS ISX15

Listing a model year does not mean every vehicle of it is concerned: the document says which.