Service bulletin FTEN
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10084422 |
| Published by NHTSA | 2016-11-19 |
| Manufacturer's number | FTEN |
| Manufacturer's date | 2013-07-25 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
NHTSA's summary
THIS IS TO REMIND ALL DEALERS THAT THE SATELLITE RADIO IS INTEGRATED IN THE FUJITSU TEN AUDIO/NAVI ASSEMBLY. WE ARE EXPERIENCING A HIGH VOLUME OF EXCHANGE UNITS RETURNED WITHOUT TRANSFERRING ACTIVATION ON THE SATELLITE RADIOS. FOR THOSE CUSTOMERS WHO HAVE AN ACTIVE SATELLITE RADIO SUBSCRIPTION, PLEASE REVIEW THE FOLLOWING STEPS TO DEACTIVATE THE UNIT BEING REMOVED FROM THE VEHICLE AND ACTIVATE THE UNIT BEING INSTALLED IN THE VEHICLE. NOTE: BEFORE REMOVING THE DEFECTIVE AUDIO/NAVI UNIT, RETRIEVE THE RADIO ID. (TO FIND THE RADIO ID, GO INTO SATELLITE RADIO MODE AND TUNE TO CHANNEL “0”, THE RADIO ID WILL DISPLAY FOR YOU, IT WILL BE 8 ALPHA-NUMERIC CHARACTERS LONG).
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, Software
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Listing a model year does not mean every vehicle of it is concerned: the document says which.