# Service bulletin T\-SB\-0103\-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10084339
- Published by NHTSA: 2016\-11\-16
- Manufacturer's number: T\-SB\-0103\-16
- Manufacturer's date: 2016\-08\-10
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

TSB: SOME 2016 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE™ AUDIO \(VERSION 01013E\) / ENTUNE™ AUDIO PLUS \(VERSION 010156 OR 01015C\) / ENTUNE™ PREMIUM AUDIO \(VERSION 010171 OR 010170 OR 01017D\) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS: \*HEAD UNIT REBOOTING AT A SPECIFIC LOCATION. \*ABNORMAL DESTINATION SEARCH OPERATION. \*REBOOTING CAUSED BY NO SONGS ON THE USB CONNECTED IPHONE. \*ONE TIME REBOOT AFTER ACC\-ON. \*AUDIO STAYS MUTED AFTER THE KEY IS CYCLED.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2016 TOYOTA 4RUNNER
- 2016 TOYOTA AVALON
- 2016 TOYOTA AVALON HYBRID
- 2016 TOYOTA HIGHLANDER
- 2016 TOYOTA PRIUS
- 2016 TOYOTA PRIUS V
- 2016 TOYOTA SEQUOIA
- 2016 TOYOTA SIENNA
- 2016 TOYOTA TACOMA
- 2016 TOYOTA TUNDRA

## Other bulletins for the same vehicles and component

- [T\-TT\-0600\-20 Rev](/bulletins/10184555.md), 2020-12-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un\-paired and re\-paired.
- [K0P\_19TE12\-TI\-Up](/bulletins/10179783.md), 2020-09-14, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
- [J0R\_Dealer Packa](/bulletins/10159722.md), 2019-05-13, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Dealer Packet: 04/16/2019 ? UIO quantities and production ranges have been updated to reflect added vehicles. The involved vehicles are equipped with Intelligent Clearance Sonar \(ICS\). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
- [J0R\_Region Lette](/bulletins/10159721.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES. Region Letter: 04/16/2019 ? UIO quantities and production ranges have been updated to reflect added vehicles. ? Op codes to cover specific instances of ICS ECU failure during reprogramming have been included. The involved vehicles are equipped with Intelligent Clearance Sonar \(ICS\). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
- [J0R\_Dealer Email](/bulletins/10159720.md), 2019-05-13, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, AIR. Dealer Email: The involved vehicles are equipped with Intelligent Clearance Sonar \(ICS\). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
- [J0R\_Region Email](/bulletins/10159719.md), 2019-05-13, Service bulletin: SERVICE BRAKES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Region Email: The involved vehicles are equipped with Intelligent Clearance Sonar \(ICS\). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
- [J0R\_Clearance Wa](/bulletins/10159705.md), 2019-05-13, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Technical Instructions: Update 4/9/2019: Note added on p. 5. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN J0R INTELLIGENT CLEARANCE SONAR \(ICS\) SYSTEM REPROGRAM CERTAIN: 2018 CAMRY \& CAMRY HYBRID 2016 ? 2018 PRIUS 2017 \- 2018 PRIUS PRIME
- [J0R\-Technical In](/bulletins/10152611.md), 2019-01-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN J0R INTELLIGENT CLEARANCE SONAR \(ICS\) SYSTEM REPROGRAM CERTAIN: 2018 CAMRY \& CAMRY HYBRID 2016 ? 2018 PRIUS 2017 \- 2018 PRIUS PRIME
- [T\-TT\-0392\-16 Rev](/bulletins/10140568.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x \(Lollipop\) or later.
- [T\-TT\-0355\-15](/bulletins/10134457.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu\-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on the phone, media playback pauses for one second before resuming playback. Yelp searches return an error when search criteria includes a special character, e.g. \!,$,\#. If the vehicle is equipped with a Pioneer brand head unit, the customer may complain of one or more of the following: The customer?s iPhone does not support the album image feature. When playing media via Bluetooth audio, one or more of a number of play/pause issues occur.

JSON: [/v1/bulletins/10084339](/v1/bulletins/10084339)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20T-SB-0103-16&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10084339&vehicle=Service%20bulletin%20T-SB-0103-16)