Service bulletin 15-188-15R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10084123
Published by NHTSA	2016-11-08
Manufacturer's number	15-188-15R
Manufacturer's date	2016-02-03
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"THIS BULLETIN ANNOUNCES THE REPROGRAMMING FILE AVAILABILITY AND INSTALLATION PROCEDURE TO ADDRESS THE FOLLOWING CUSTOMER CONCERNS WHEN OPERATING THE CLARION 6.2” DISPLAY AUDIO UNIT: • CONCERN: SLOW START-UP TIME (APPROXIMATELY 18 SECONDS) FOR THE FM MENU SCREEN TO DISPLAY IMPROVEMENT: REDUCED START-UP TIME TO 12 SECONDS. • CONCERN: DELAY (APPROXIMATELY 14 SECONDS) BEFORE GUIDELINES ON BACK-UP CAMERA DISPLAY APPEAR IMPROVEMENT: REDUCED DELAY TO 12 SECONDS. • CONCERN: BACK-UP CAMERA DISPLAY FREEZES (FOR 2 TO 10 SECONDS) WHEN SHIFTING INTO REVERSE AFTER SWITCHING THE IGNITION ON IMPROVEMENT: MODIFIED SOFTWARE TO ELIMINATE FREEZING OF BACK-UP CAMERA DISPLAY. • CONCERN: DELAY (UP TO 10 SECONDS) BEFORE BACK-UP CAMERA DISPLAY IS SHOWN AFTER SHIFTING INTO REVERSE WHEN A USB MEMORY DEVICE AND / OR AN IPHONE IS CONNECTED IMPROVEMENT: REDUCED DELAY TO 2 SECONDS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
SUBARU LEGACY	2015
SUBARU OUTBACK	2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
09-103-23	2023-08-02. Service bulletin. This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection.
WTB-63R	2020-11-05. Service bulletin. Subaru of America, Inc. (Subaru) is initiating a service campaign for all 2015 model year Legacy and Outback vehicles. Subaru has determined that vehicles affected by this Service Program require reprogramming of the Electronic Parking Brake (EPB) system.
11-200-20R	2020-06-02. Service bulletin. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
15-205-16R	2019-03-11. Service bulletin. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
15-205-16R	2019-02-25. Service bulletin. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
15-199-16R	2018-12-10. Service bulletin. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
15-199-16R	2018-12-10. Service bulletin. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
15-208-17R	2018-12-10. Service bulletin. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
15-205-16R	2018-10-01. Service bulletin. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
15-199-16R	2018-07-16. Service bulletin. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.