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Service bulletin FSB 820-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10083785
Published by NHTSA2016-11-01
Manufacturer's numberFSB 820-002
Manufacturer's date2013-05-31
NHTSA componentSUSPENSION

NHTSA's summary

TO ADDRESS COMPLAINTS OF SHORT SERVICE LIFE OF HOOD SHOCKS ON CXU MODEL TRUCKS BUILT PRIOR TO APRIL 1, 2013, MACK HAS RELEASED A NEW SHOCK WITH PROTECTIVE BOOT.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
MACK MACK

Listing a model year does not mean every vehicle of it is concerned: the document says which.