# Service bulletin PIP5168E A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10083781 - Published by NHTSA: 2016\-11\-01 - Manufacturer's number: PIP5168E - Manufacturer's date: 2016\-04\-22 - NHTSA component: ELECTRICAL SYSTEM ## NHTSA's summary THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE. ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Electrical system ## Vehicles listed - 2009 BUICK ALLURE - 2016 BUICK CASCADA - 2009 to 2016 BUICK ENCLAVE - 2013 to 2016 BUICK ENCORE - 2016 BUICK ENVISION - 2009 to 2016 BUICK LACROSSE - 2013 BUICK LESABRE - 2009 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2009 to 2010 BUICK REGAL - 2011 to 2016 BUICK REGAL - 2012 to 2016 BUICK VERANO - 2013 to 2016 CADILLAC ATS - 2015 to 2016 CADILLAC ATS\-V - 2013 to 2015 CADILLAC CT6 - 2016 CADILLAC CT6 - 2009 to 2016 CADILLAC CTS - 2015 to 2016 CADILLAC CTS\-V - 2009 to 2011 CADILLAC DTS - 2012 CADILLAC DTS - 2014 to 2016 CADILLAC ELR - 2009 to 2016 CADILLAC ESCALADE - 2009 to 2016 CADILLAC ESCALADE ESV - 2009 to 2013 CADILLAC ESCALADE EXT - 2009 to 2011 CADILLAC ESCALADE EXT 1500 - 2009 to 2012 CADILLAC ESCALADE HYBRID - 2014 CADILLAC ESCALADE HYBRID - 2009 to 2016 CADILLAC SRX - 2009 to 2011 CADILLAC STS - 2009 CADILLAC XLR - 2013 to 2016 CADILLAC XT5 - 2013 to 2016 CADILLAC XTS - 2009 to 2011 CHEVROLET AVALANCHE - 2009 to 2013 CHEVROLET AVALANCHE 1500 - 2013 CHEVROLET AVALANCHE 2500 - 2009 to 2011 CHEVROLET AVEO - 2013 CHEVROLET AVEO - 2009 CHEVROLET BLAZER - 2009 CHEVROLET C4500 - 2009 CHEVROLET C6500 - 2009 CHEVROLET C7500 - 2009 CHEVROLET C8500 - 2010 to 2016 CHEVROLET CAMARO - 2011 to 2016 CHEVROLET CAPRICE - 2012 to 2016 CHEVROLET CAPRICE POLICE PURSUIT - 2011 to 2015 CHEVROLET CAPTIVA - 2009 CHEVROLET CAPTIVA SPORT - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2016 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2009 to 2010 CHEVROLET COBALT - 2011 CHEVROLET COBALT - 2009 to 2010 CHEVROLET COBALT SS - 2009 to 2012 CHEVROLET COLORADO - 2013 CHEVROLET COLORADO - 2015 to 2016 CHEVROLET COLORADO - 2009 to 2016 CHEVROLET CORVETTE - 2009 CHEVROLET CORVETTE ZR1 - 2010 to 2016 CHEVROLET CRUZE - 2009 to 2016 CHEVROLET EQUINOX - 2009 to 2016 CHEVROLET EXPRESS - 2009 to 2012 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 1500 - 2009 to 2011 CHEVROLET EXPRESS 2500 - 2014 CHEVROLET EXPRESS 2500 - 2009 to 2010 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 3500 - 2014 CHEVROLET EXPRESS 3500 - 2009 CHEVROLET EXPRESS 4500 - 2012 CHEVROLET EXPRESS 4500 - 2016 CHEVROLET EXPRESS 4500 - 2009 to 2011 CHEVROLET G VAN BUS - 2009 to 2011 CHEVROLET HHR - 2009 to 2016 CHEVROLET IMPALA - 2016 CHEVROLET LOW CAB FORWARD 3500 - 2016 CHEVROLET LOW CAB FORWARD 4500 - 2016 CHEVROLET LOW CAB FORWARD 5500 - 2014 CHEVROLET LUMINA - 2009 to 2016 CHEVROLET MALIBU - 2013 to 2014 CHEVROLET MALIBU ECO - 2009 to 2010 CHEVROLET MALIBU HYBRID - 2016 CHEVROLET MALIBU HYBRID - 2010 CHEVROLET MONTE CARLO - 2012 to 2015 CHEVROLET ORLANDO - 2009 to 2016 CHEVROLET SILVERADO 1500 - 2009 to 2016 CHEVROLET SILVERADO 2500 - 2009 to 2016 CHEVROLET SILVERADO 3500 - 2011 CHEVROLET SONIC - 2012 to 2016 CHEVROLET SONIC - 2013 to 2016 CHEVROLET SPARK - 2014 to 2016 CHEVROLET SPARK EV - 2009 to 2016 CHEVROLET SUBURBAN - 2009 to 2011 CHEVROLET SUBURBAN 1500 - 2009 to 2011 CHEVROLET SUBURBAN 2500 - 2009 CHEVROLET T6500 - 2009 CHEVROLET T7500 - 2009 CHEVROLET T8500 - 2009 to 2016 CHEVROLET TAHOE - 2009 to 2012 CHEVROLET TAHOE HYBRID - 2015 to 2016 CHEVROLET TAHOE POLICE PURSUIT - 2009 CHEVROLET TRAILBLAZER - 2013 to 2014 CHEVROLET TRAILBLAZER - 2009 CHEVROLET TRAILBLAZER 360 - 2009 to 2016 CHEVROLET TRAVERSE - 2013 to 2016 CHEVROLET TRAX - 2009 CHEVROLET UPLANDER - 2011 to 2016 CHEVROLET VOLT - 2009 to 2011 CHEVROLET W\-SERIES - 2009 to 2010 CHEVROLET W3500 - 2009 to 2010 CHEVROLET W4500 - 2009 to 2010 CHEVROLET W5500 - 2009 to 2016 GMC ACADIA - 2009 GMC C4500 - 2009 GMC C5500 - 2009 GMC C6500 - 2009 GMC C7500 - 2009 GMC C8500 - 2009 to 2013 GMC CANYON - 2015 to 2016 GMC CANYON - 2009 GMC ENVOY - 2010 to 2013 GMC ENVOY - 2009 GMC ENVOY 360 - 2009 GMC EXPRESS - 2009 to 2011 GMC G VAN BUS - 2010 GMC SANANA - 2009 to 2016 GMC SAVANA - 2009 to 2016 GMC SAVANA 1500 - 2009 to 2016 GMC SAVANA 2500 - 2009 to 2016 GMC SAVANA 3500 - 2009 to 2016 GMC SIERRA 1500 - 2009 to 2016 GMC SIERRA 2500 - 2009 to 2016 GMC SIERRA 3500 - 2009 GMC T6500 - 2009 to 2010 GMC T7500 - 2009 GMC T8500 - 2009 to 2016 GMC TERRAIN - 2009 GMC TOPKICK - 2009 to 2011 GMC W\-SERIES - 2009 to 2010 GMC W3500 - 2009 to 2010 GMC W4500 - 2009 to 2010 GMC W5500 - 2009 to 2016 GMC YUKON - 2009 to 2013 GMC YUKON DENALI - 2015 to 2016 GMC YUKON DENALI - 2009 to 2013 GMC YUKON DENALI XL - 2009 to 2013 GMC YUKON HYBRID - 2009 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2016 GMC YUKON XL - 2009 to 2011 GMC YUKON XL 1500 - 2012 GMC YUKON XL 1500 - 2009 to 2011 GMC YUKON XL 2500 - 2009 to 2010 HUMMER H2 - 2009 HUMMER H2 SUT - 2009 to 2010 HUMMER H3 - 2009 HUMMER H3 SUT - 2011 OLDSMOBILE ALERO - 2012 to 2014 OPEL AMPERA - 2009 OPEL GT - 2012 to 2013 OPEL INSIGNIA - 2016 OPEL VAUXHALL - 2009 to 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2014 PONTIAC G3 - 2009 to 2010 PONTIAC G5 - 2014 PONTIAC G5 - 2009 to 2010 PONTIAC G6 - 2014 PONTIAC G6 - 2009 to 2010 PONTIAC G8 - 2014 PONTIAC G8 - 2009 PONTIAC MONTANA - 2009 PONTIAC PURSUIT - 2009 to 2010 PONTIAC SOLSTICE - 2014 PONTIAC SOLSTICE - 2009 PONTIAC TORRENT - 2014 PONTIAC TORRENT - 2009 to 2010 PONTIAC VIBE - 2014 PONTIAC VIBE - 2009 to 2011 SAAB 9\-3 - 2011 to 2012 SAAB 9\-4X - 2009 to 2012 SAAB 9\-5 - 2009 SAAB 9\-7X - 2009 SATURN ASTRA - 2009 to 2010 SATURN AURA - 2009 SATURN AURA HYBRID - 2009 to 2010 SATURN OUTLOOK - 2009 to 2010 SATURN SKY - 2009 to 2010 SATURN VUE - 2009 SATURN VUE HYBRID ## Recalls for the same vehicles and component - [2024294](/recalls/tc/2024294.md), 2024-05-24: Electrical - [2023210](/recalls/tc/2023210.md), 2023-04-06: Electrical - [23V247000](/recalls/nhtsa/23V247000.md), 2023-04-06: ELECTRICAL SYSTEM:WIRING - [2019463](/recalls/tc/2019463.md), 2019-09-19: Electrical - [2019325](/recalls/tc/2019325.md), 2019-06-28: Electrical - [18V655000](/recalls/nhtsa/18V655000.md), 2018-09-21: ELECTRICAL SYSTEM - [2018234](/recalls/tc/2018234.md), 2018-05-04: Electrical - [2016597](/recalls/tc/2016597.md), 2016-11-29: Electrical - [2016350](/recalls/tc/2016350.md), 2016-07-07: Electrical - [16V517000](/recalls/nhtsa/16V517000.md), 2016-07-07: SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING ## Other bulletins for the same vehicles and component - [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [18\-NA\-069](/bulletins/11017876.md), 2025-05-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set. - [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs. - [23\-NA\-001](/bulletins/11017252.md), 2025-04-28, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information. - [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. - [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. - [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. - [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer. - [18\-NA\-180](/bulletins/11013239.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. JSON: [/v1/bulletins/10083781](/v1/bulletins/10083781) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIP5168E&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10083781&vehicle=Service%20bulletin%20PIP5168E)