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Service bulletin PI 0862

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10082810
Published by NHTSA2016-10-18
Manufacturer's numberPI 0862
Manufacturer's date2015-12-14
NHTSA componentSUSPENSION

NHTSA's summary

V-STAY ROD COVER, REPLACEMENT. SOME MACK CHU, CXU, GU, TD, LEU, MRU, AND LR TRUCKS BUILT FROM 03/19/2012 TO 08/30/2015 AND EQUIPPED WITH MRIDE SUSPENSIONS MAY INADVERTENTLY LOSE THE V-STAY ROD COVER (PART NUMBER 21896762) FROM THE V-STAY ROD. THE REPLACEMENT V-STAY ROD COVER WILL BE INSTALLED AND SECURED WITH A TACK WELD IN TWO PLACES (180 DEGREES APART).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
MACK CHU2013 to 2016
MACK CXU2013 to 2016
MACK GU2013 to 2016
MACK LEU2013 to 2016
MACK LR2013 to 2014
MACK LR2015, 2016
MACK MRU2013 to 2016
MACK TD2013 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
CBR-2016 2024122025-01-02. Service bulletin. Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
CBR-2014 2024022024-03-05. Service bulletin. CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
M728-005A 2023082023-09-06. Service bulletin. TSB: Barksdale Leveling Valve, Leak Test
KC-22922023-07-06. Service bulletin. Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
KC-22442023-03-07. Service bulletin. Mack Model TE,LR - Frame Over Height
KC-21702022-06-07. Service bulletin. Electronically Controlled Suspension (ECS) Losing Air Pressure
FSB652-0052017-11-09. Service bulletin. On some MACK CHU, CXU, GU, TD, LEU, LR, and MRU trucks built from 01/14/2013 and 01/20/2017, the V-Stay carrier bolt hole in the mRide suspension may become stripped, causing the V-Stay torque rod bolt to pull free from the carrier housing.