WenmarOpen by Wenmar Pro

Service bulletin 16NA249

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10082447
Published by NHTSA2016-10-14
Manufacturer's number16NA249
Manufacturer's date2016-08-08
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK LESABRE2013
BUICK LUCERNE2010
BUICK LUCERNE2012
BUICK REGAL2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC ATS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT62013 to 2015
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC CTS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2010, 2011
CADILLAC DTS2012
CADILLAC ELR2014
CADILLAC ELR2016, 2017
CADILLAC ESCALADE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC ESCALADE EXT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC SRX2017
CADILLAC STS2010, 2011
CADILLAC XT52013 to 2016
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET AVALANCHE2010, 2011
CHEVROLET AVALANCHE 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2010
CHEVROLET AVEO2013
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPRICE POLICE PURSUIT2015
CHEVROLET CAPRICE POLICE PURSUIT2017
CHEVROLET CAPTIVA2011 to 2015
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2015 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2010
CHEVROLET COBALT2011
CHEVROLET COBALT SS2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2013
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EXPRESS 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2010 to 2011
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET LUMINA2014
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET MALIBU ECO2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2010
CHEVROLET ORLANDO2012, 2013, 2014, 2015
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO HD2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SUBURBAN 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TAHOE HYBRID2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2013 to 2014
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET W-SERIES2010 to 2011
CHEVROLET W35002010
CHEVROLET W55002010
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC CANYON2010, 2011, 2012, 2013
GMC CANYON2015, 2016, 2017
GMC ENVOY2010
GMC ENVOY2013
GMC G VAN BUS2011
GMC SANANA2010
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SAVANA 15002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA HD2016 (the catalog's model; the bulletin names a series or trim of it)
GMC T75002010
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC W-SERIES2010 to 2011
GMC W35002010
GMC W55002010
GMC YUKON2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017
GMC YUKON XL 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
OLDSMOBILE ALERO2011
OPEL AMPERA2012
OPEL AMPERA2014
OPEL INSIGNIA2012 to 2013
PONTIAC G32010
PONTIAC G32011
PONTIAC G52010
PONTIAC G52014
PONTIAC G62010
PONTIAC G62014
PONTIAC G82010
PONTIAC G82014
PONTIAC SOLSTICE2010
PONTIAC SOLSTICE2014
PONTIAC VIBE2010
PONTIAC VIBE2014
SAAB 9-32010
SAAB 9-4X2011, 2012
SAAB 9-52010
SATURN AURA2010
SATURN OUTLOOK2010
SATURN SKY2010
SATURN VUE2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V3280002019-04-25. ENGINE
16V8680002016-12-02. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
20145772014-12-18. Engine
20140052014-01-13. Engine
14V0070002014-01-13. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
20100152010-01-22. Engine

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
22-NA-0802025-10-16. Service bulletin. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
15-NA-0102025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-1002025-06-12. Service bulletin. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
25-NA-0522025-04-10. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
16-NA-0032025-02-28. Service bulletin. This service bulletin provides repair information to correct a customer concern of a chirp, squeak noise heard coming from the rear of vehicle.