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Service bulletin SSM-45869

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10081013
Published by NHTSA2016-09-24
Manufacturer's numberSSM-45869
Manufacturer's date2016-06-07
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

NHTSA's summary

2009-2016 E-SERIES – DIFFICULTY PROGRAMING TRAILER BRAKE CONTROL (TBC) MODULE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
FORD E-1502009, 2010, 2011, 2012, 2013, 2014
FORD E-1502015 to 2016
FORD E-2502009, 2010, 2011, 2012, 2013, 2014
FORD E-2502016
FORD E-3502009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
FORD E-4502009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
MOBILITY SPECIALISTS FORD E-2502015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB-11-11-312011-12-13. Service bulletin. FORD: THERE IS A MALFUNCTION OF THE INDICATOR LAMP ON SOME 2011 E VEHICLES. *PE
AS-217692011-07-07. Service bulletin. FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
SIS-218412011-06-29. Service bulletin. COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM