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Service bulletin PIP5277B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10080685
Published by NHTSA2016-09-21
Manufacturer's numberPIP5277B
Manufacturer's date2016-06-08
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ENGINE

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE A RESONANCE TYPE VIBRATION OCCURS BETWEEN 40 TO 60 MPH. IN MOST CASES THE ENGINE MUST BE UNDER A SLIGHT LOAD SUCH AS A/C COMPRESSOR ENGAGEMENT, LIGHT THROTTLE, AND IN 6TH GEAR TORQUE CONVERTER CLUTCH APPLIED. TECHNICIAN WILL RELAX THE ENGINE AND TRANSMISSION MOUNTS, THEN THE EXHAUST SYSTEM BY LOOSENING THE FRONT PIPE STUDS. ALSO WORK DOWN THE SYSTEM DISCONNECTING ONE EXHAUST HANGER AT A TIME. THEN TAKE THE VEHICLE ON A TEST DRIVE TO VERIFY THERE WAS IMPROVEMENT. IF ADDITIONAL STEPS ARE REQUIRED PLACE TWO SETS OF EXHAUST DAMPENERS ONE SET BEFORE AND ONE SET AFTER THE FRONT CATALYTIC CONVERTER. IT MAY BE REQUIRED TO MOVE THE PAIR OF DAMPENERS ALONG THE EXHAUST SYSTEM TO GET THE BEST RESULTS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
13120C2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires May 31, 2015
13120B2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
13120A2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
131202023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Torque Converter Clutch Sticking Expires April 30, 2014
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
18NA3582022-05-31. Service bulletin. This service bulletin provides a procedure to replace the upper and lower valve body housings to correct customer concerns of launch shudder, 2-3 Upshift or 3-2 Downshift concerns.
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
06-00-89-031D2021-04-20. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification