Service bulletin K217UPS02141BN

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR XF (X250) VEHICLES WHERE NEW SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) FEATURES DO NOT FUNCTION (SOFT KEY PRESENT BUT FEATURE INOPERATIVE). THESE FEATURES INCLUDE: INSTANT REPLAY, TRAFFIC JUMP, ARTIST, AND GAME SEEK. THESE FEATURES WERE DISABLED FOR 2013MY BUT INCORRECTLY NOT ENABLE FOR 2014MY VEHICLES. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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