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Service bulletin SM01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10080364
Published by NHTSA2016-09-17
Manufacturer's numberSM01
Manufacturer's date2014-01-01
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

NHTSA's summary

"BEGINNING MONDAY DECEMBER 16, 2013 THROUGH MARCH 2014, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHI’S JAPAN OFFICES AND MANUFACTURING FACILITIES. THEY WILL BE MONITORING ALL ELECTRONIC QUALITY MONITORING REPORTS (EQMRS), WARRANTY CLAIMS, TECHLINE CASES, CUSTOMER DEALER SERVICES (CDS) CASES RELATED TO 2014 XV CROSSTREK HYBRID DAILY AND REVIEWING ALL CUSTOMER AND DEALER FEEDBACK ON THIS ALL NEW VEHICLE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
SUBARU XV CROSSTREK HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245462024-08-15. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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