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Service bulletin PIP-3869-B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078927
Published by NHTSA2016-08-26
Manufacturer's numberPIP-3869-B
Manufacturer's date2016-05-01
NHTSA componentELECTRICAL SYSTEM:WIRING; POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN TO ASSISTANCE DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE AN INTERMITTENT CONCERN WITH ANY OF THE TRANSMISSION ELECTRICAL OR COMMUNICATION DIAGNOSTIC TROUBLE CODES. TECHNICIAN WILL INSPECT THE TRANSMISSION WIRING HARNESS THAT IS UNDER THE BEAUTY COVER FOR THE ENGINE. IT MAY BE PINCHED AT THE ENGINE BLOCK NEAR THE OIL FILTER OR HAVE A BARE SPOT. IF NO PROBLEM IS FOUND, THEN CHECK THE 20 WAY CONNECTOR FOR PROPER CONNECTION AND PIN FIT AND FULLY RESEAT THE 20 WAY CONNECTOR. IF THERE ARE NO ISSUES FOUND WITH THE 20 WAY CONNECTOR USE SERVICE INFORMATION FOR THE DIAGNOSTIC TROUBLE CODE INSTRUCTIONS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Wiring and fuses

Vehicles listed
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET HHR2006, 2007, 2008, 2009, 2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
09V0730002009-03-06. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1300890082023-12-11. Service bulletin. GM Wiring Repair Strategy Information
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990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
06-00-89-031D2021-04-20. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
150089004C2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060089031F2020-12-21. Service bulletin. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
1308116001F2020-12-07. Service bulletin. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
080730026F2019-09-23. Service bulletin. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
100089005G2019-05-13. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.