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Service bulletin PIT-5389-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078727
Published by NHTSA2016-08-16
Manufacturer's numberPIT-5389-A
Manufacturer's date2016-04-19
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
CHEVROLET CHEVROLET TRUCK
CHEVROLET PICKUP
GENERAL MOTORS GENERAL MOTORS
GMC GENERAL MOTORS
GMC GM
GMC GM OF CANADA
GMC GMC
GMC GMC TRUCK

Listing a model year does not mean every vehicle of it is concerned: the document says which.