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Service bulletin SC0402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078715
Published by NHTSA2016-08-15
Manufacturer's numberSC0402
Manufacturer's date2016-04-29
NHTSA componentSTEERING

NHTSA's summary

MACK TRUCKS, INC. HAS DETERMINED THAT A DEFECT THAT RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN TITAN MODEL VEHICLES MANUFACTURED FROM FEBRUARY 25, 2015 TO FEBRUARY 12, 2016. THE BOLT CONNECTING THE UPPER STEERING SHAFT TO THE LOWER STEERING SHAFT AT THE JUNCTION BLOCK MAY NOT PROPERLY SECURE THE UPPER STEERING SHAFT. AS A RESULT, THE UPPER STEERING SHAFT MAY SEPARATE WITHOUT WARNING WITH COMPLETE LOSS OF STEERING WHICH MAY RESULT IN A VEHICLE CRASH.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
MACK TD2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.