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Service bulletin PIC-6118-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078665
Published by NHTSA2016-08-12
Manufacturer's numberPIC-6118-A
Manufacturer's date2016-04-08
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO REPROGRAM THE RADIO WITH THE LATEST CALIBRATIONS. THE CUSTOMER MAY HAVE WIPED THEIR DASH TO CLEAN IT, AND THE RADIO LOST AUDIO. LOSS OF AUDIO AT START UP WHEN COLD MAY ALSO OCCUR.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
CHEVROLET SILVERADO 15002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53502024-04-01. Service bulletin. Programming IPC Engine Hours Into A Replacement IPC.
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
PIP5632G2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
15-NA-0832021-04-20. Service bulletin. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM
21NA0102021-03-01. Service bulletin. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
16NA0192021-02-01. Service bulletin. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
16NA2052020-09-28. Service bulletin. This Technical bulletin provides a procedure to correct a customer concern of Blu-Ray Movies Do Not Start After Play Icon Selected on Menu.
17NA2912019-11-25. Service bulletin. This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.