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Service bulletin PIE-0363

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078563
Published by NHTSA2016-08-10
Manufacturer's numberPIE-0363
Manufacturer's date2016-04-25
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

THIS ENGINEERING INFORMATION BULLETIN IS REQUESTING INFORMATION FROM THE DEALERS ON A CUSTOMER CONCERN THAT THE REAR BUMPER STEP PAD IS MELTED OR WARPED.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
CHEVROLET SILVERADO 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
17-NA-3502025-02-01. Service bulletin. This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the gooseneck hitch ball.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
12-08-51-002R2024-12-10. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
19-NA-2552024-11-15. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
12-08-51-002Q2024-11-14. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0564F2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.