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Service bulletin PI-0659-E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078560
Published by NHTSA2016-08-10
Manufacturer's numberPI-0659-E
Manufacturer's date2016-04-25
NHTSA componentSTEERING

NHTSA's summary

THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE SHAFT, LOCATED AT THE FRONT OF DASH, RUBBING ON THE ROTATING INTERMEDIATE STEERING SHAFT.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK REGAL2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016
BUICK VERANO2012, 2013, 2014, 2015, 2016
CHEVROLET CRUZE2012, 2013, 2014, 2015
CHEVROLET IMPALA2014, 2015, 2016
CHEVROLET MALIBU2013, 2014, 2015, 2016
CHEVROLET VOLT2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V1080002016-02-24. STEERING:ELECTRIC POWER ASSIST SYSTEM
20160862016-02-22. Steering
15V4420002015-07-10. STEERING
20153032015-07-06. Steering
20145142014-11-12. Steering
14V4500002014-07-23. STEERING:ELECTRIC POWER ASSIST SYSTEM
14V4090002014-07-02. STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PI0659D2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
PI0659C2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PI0659B2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PI0659A2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
16NA0072024-02-12. Service bulletin. Notchy or Stick/Slip Feeling in Steering Wheel Near the Center Position