# Service bulletin SB\-10\-08\-46\-001C A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10078522 - Published by NHTSA: 2016\-08\-09 - Manufacturer's number: SB\-10\-08\-46\-001C - Manufacturer's date: 2016\-04\-20 - NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ## NHTSA's summary "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN\-BY\-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN\-BY\-TURN NAVIGATION MESSAGES ARE PLAYED. " ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Equipment and accessories ## Vehicles listed - 2009 BUICK ALLURE - 2016 BUICK CASCADA - 2009 to 2016 BUICK ENCLAVE - 2013 to 2016 BUICK ENCORE - 2016 BUICK ENVISION - 2009 to 2016 BUICK LACROSSE - 2013 BUICK LESABRE - 2009 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2009 to 2010 BUICK REGAL - 2011 to 2016 BUICK REGAL - 2012 to 2016 BUICK VERANO - 2013 to 2016 CADILLAC ATS - 2009 to 2016 CADILLAC CTS - 2009 to 2011 CADILLAC DTS - 2012 CADILLAC DTS - 2014 CADILLAC ELR - 2009 to 2016 CADILLAC ESCALADE - 2009 to 2016 CADILLAC ESCALADE ESV - 2009 to 2013 CADILLAC ESCALADE EXT - 2009 to 2011 CADILLAC ESCALADE EXT 1500 - 2009 to 2012 CADILLAC ESCALADE HYBRID - 2014 CADILLAC ESCALADE HYBRID - 2009 to 2016 CADILLAC SRX - 2009 to 2011 CADILLAC STS - 2009 CADILLAC XLR - 2013 to 2016 CADILLAC XTS - 2009 to 2011 CHEVROLET AVALANCHE - 2009 to 2013 CHEVROLET AVALANCHE 1500 - 2013 CHEVROLET AVALANCHE 2500 - 2009 to 2011 CHEVROLET AVEO - 2013 CHEVROLET AVEO - 2009 CHEVROLET BLAZER - 2009 CHEVROLET C4500 - 2009 CHEVROLET C6500 - 2009 CHEVROLET C7500 - 2009 CHEVROLET C8500 - 2010 to 2016 CHEVROLET CAMARO - 2011 to 2014 CHEVROLET CAPRICE - 2012 to 2016 CHEVROLET CAPRICE POLICE PURSUIT - 2011 to 2015 CHEVROLET CAPTIVA - 2009 CHEVROLET CAPTIVA SPORT - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2016 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2009 to 2010 CHEVROLET COBALT - 2011 CHEVROLET COBALT - 2009 to 2010 CHEVROLET COBALT SS - 2009 to 2012 CHEVROLET COLORADO - 2013 CHEVROLET COLORADO - 2015 to 2016 CHEVROLET COLORADO - 2009 to 2016 CHEVROLET CORVETTE - 2009 CHEVROLET CORVETTE ZR1 - 2010 to 2016 CHEVROLET CRUZE - 2009 to 2016 CHEVROLET EQUINOX - 2009 to 2016 CHEVROLET EXPRESS - 2009 to 2012 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 1500 - 2009 to 2011 CHEVROLET EXPRESS 2500 - 2014 CHEVROLET EXPRESS 2500 - 2009 to 2010 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 3500 - 2014 CHEVROLET EXPRESS 3500 - 2009 CHEVROLET EXPRESS 4500 - 2012 CHEVROLET EXPRESS 4500 - 2016 CHEVROLET EXPRESS 4500 - 2009 to 2011 CHEVROLET G VAN BUS - 2009 to 2011 CHEVROLET HHR - 2009 to 2016 CHEVROLET IMPALA - 2014 CHEVROLET LUMINA - 2009 to 2016 CHEVROLET MALIBU - 2013 CHEVROLET MALIBU ECO - 2009 to 2010 CHEVROLET MALIBU HYBRID - 2016 CHEVROLET MALIBU HYBRID - 2010 CHEVROLET MONTE CARLO - 2012 to 2015 CHEVROLET ORLANDO - 2009 to 2016 CHEVROLET SILVERADO 1500 - 2009 to 2016 CHEVROLET SILVERADO 2500 - 2009 to 2016 CHEVROLET SILVERADO 3500 - 2016 CHEVROLET SILVERADO HD - 2011 CHEVROLET SONIC - 2012 to 2016 CHEVROLET SONIC - 2013 to 2016 CHEVROLET SPARK - 2009 to 2016 CHEVROLET SUBURBAN - 2009 to 2011 CHEVROLET SUBURBAN 1500 - 2009 to 2011 CHEVROLET SUBURBAN 2500 - 2009 CHEVROLET T6500 - 2009 CHEVROLET T7500 - 2009 CHEVROLET T8500 - 2009 to 2016 CHEVROLET TAHOE - 2009 to 2012 CHEVROLET TAHOE HYBRID - 2015 to 2016 CHEVROLET TAHOE POLICE PURSUIT - 2009 CHEVROLET TRAILBLAZER - 2013 to 2014 CHEVROLET TRAILBLAZER - 2009 CHEVROLET TRAILBLAZER 360 - 2009 to 2016 CHEVROLET TRAVERSE - 2013 to 2016 CHEVROLET TRAX - 2009 CHEVROLET UPLANDER - 2011 to 2016 CHEVROLET VOLT - 2009 to 2011 CHEVROLET W\-SERIES - 2009 to 2010 CHEVROLET W3500 - 2009 to 2010 CHEVROLET W4500 - 2009 to 2010 CHEVROLET W5500 - 2009 to 2016 GMC ACADIA - 2009 GMC C4500 - 2009 GMC C5500 - 2009 GMC C6500 - 2009 GMC C7500 - 2009 GMC C8500 - 2009 to 2013 GMC CANYON - 2015 to 2016 GMC CANYON - 2009 GMC ENVOY - 2010 to 2013 GMC ENVOY - 2009 GMC ENVOY 360 - 2009 GMC EXPRESS - 2009 to 2011 GMC G VAN BUS - 2010 GMC SANANA - 2009 to 2016 GMC SAVANA - 2009 to 2011 GMC SAVANA 1500 - 2014 to 2016 GMC SAVANA 1500 - 2009 to 2010 GMC SAVANA 2500 - 2014 to 2016 GMC SAVANA 2500 - 2009 to 2010 GMC SAVANA 3500 - 2014 to 2016 GMC SAVANA 3500 - 2009 to 2016 GMC SIERRA 1500 - 2009 to 2012 GMC SIERRA 2500 - 2014 to 2016 GMC SIERRA 2500 - 2009 to 2016 GMC SIERRA 3500 - 2016 GMC SIERRA HD - 2009 GMC T6500 - 2009 to 2010 GMC T7500 - 2009 GMC T8500 - 2009 to 2016 GMC TERRAIN - 2009 GMC TOPKICK - 2009 to 2011 GMC W\-SERIES - 2009 to 2010 GMC W3500 - 2009 to 2010 GMC W4500 - 2009 to 2010 GMC W5500 - 2009 to 2016 GMC YUKON - 2009 to 2012 GMC YUKON DENALI - 2009 to 2012 GMC YUKON DENALI XL - 2009 to 2013 GMC YUKON HYBRID - 2009 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2016 GMC YUKON XL - 2009 to 2011 GMC YUKON XL 1500 - 2012 GMC YUKON XL 1500 - 2009 to 2011 GMC YUKON XL 2500 - 2009 to 2010 HUMMER H2 - 2009 HUMMER H2 SUT - 2009 to 2010 HUMMER H3 - 2009 HUMMER H3 SUT - 2011 OLDSMOBILE ALERO - 2012 to 2014 OPEL AMPERA - 2009 OPEL GT - 2012 to 2013 OPEL INSIGNIA - 2009 to 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2014 PONTIAC G3 - 2009 to 2010 PONTIAC G5 - 2014 PONTIAC G5 - 2009 to 2010 PONTIAC G6 - 2014 PONTIAC G6 - 2009 to 2010 PONTIAC G8 - 2014 PONTIAC G8 - 2009 PONTIAC MONTANA - 2009 PONTIAC PURSUIT - 2009 to 2010 PONTIAC SOLSTICE - 2014 PONTIAC SOLSTICE - 2009 PONTIAC TORRENT - 2014 PONTIAC TORRENT - 2009 to 2010 PONTIAC VIBE - 2014 PONTIAC VIBE - 2009 to 2011 SAAB 9\-3 - 2011 to 2012 SAAB 9\-4X - 2009 to 2012 SAAB 9\-5 - 2009 SAAB 9\-7X - 2009 SATURN ASTRA - 2009 to 2010 SATURN AURA - 2009 SATURN AURA HYBRID - 2009 to 2010 SATURN OUTLOOK - 2009 to 2010 SATURN SKY - 2009 to 2010 SATURN VUE - 2009 SATURN VUE HYBRID ## Recalls for the same vehicles and component - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS - [14V345000](/recalls/nhtsa/14V345000.md), 2014-06-18: EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL - [2014216](/recalls/tc/2014216.md), 2014-06-06: Accessories - [13V463000](/recalls/nhtsa/13V463000.md), 2013-09-26: EQUIPMENT:OTHER:LABELS - [12V169000](/recalls/nhtsa/12V169000.md), 2012-04-17: EQUIPMENT ADAPTIVE/MOBILITY - [2010189](/recalls/tc/2010189.md), 2010-06-07: Accessories - [10V205000](/recalls/nhtsa/10V205000.md), 2010-05-13: EQUIPMENT ADAPTIVE/MOBILITY - [2010140](/recalls/tc/2010140.md), 2010-04-29: Accessories ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0689B](/bulletins/10253606.md), 2024-04-29, Service bulletin: EQUIPMENT. Tool or Utility Box Sagging, Mis\-aligned. - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [PI0688E](/bulletins/10253604.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [PI0688D](/bulletins/10253603.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. JSON: [/v1/bulletins/10078522](/v1/bulletins/10078522) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SB-10-08-46-001C&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10078522&vehicle=Service%20bulletin%20SB-10-08-46-001C)