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Service bulletin SB-16-NA-120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078503
Published by NHTSA2016-08-09
Manufacturer's numberSB-16-NA-120
Manufacturer's date2016-04-15
NHTSA componentSTEERING

NHTSA's summary

"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE CRADLE, IF NECESSARY TO CORRECT A CUSTOMER CONCERN OF A FRONT END RATTLE NOISE UNDER THE VEHICLE WHEN TURNING THE STEERING WHEEL TO THE LEFT WHILE DRIVING IN ROUGH ROAD CONDITIONS DUE TO A COLD WELD FRACTURE IN THE CRADLE AT THE LEFT HAND SIDE LOWER CONTROL ARM ATTACHMENT."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
CHEVROLET TRAX2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20194582019-09-12. Steering
15V1460002015-03-13. STEERING:ELECTRIC POWER ASSIST SYSTEM
20151072015-03-12. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
130232001D2023-12-11. Service bulletin. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
15-00-89-004F2023-09-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
13-02-32-001G2023-03-30. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.