# Service bulletin SB\-16\-NA\-107 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10078420 - Published by NHTSA: 2016\-08\-05 - Manufacturer's number: SB\-16\-NA\-107 - Manufacturer's date: 2016\-04\-01 - NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM ## NHTSA's summary THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH INTERNAL AMP, PARK ASSIST SYMBOL POSITION WRONG IN REAR VIEW CAMERA. ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Electrical system, Software ## Vehicles listed - 2016 BUICK CASCADA - 2015 to 2016 BUICK ENCLAVE - 2015 to 2016 BUICK ENCORE - 2016 BUICK ENVISION - 2015 to 2016 BUICK LACROSSE - 2015 to 2016 BUICK REGAL - 2015 to 2016 BUICK VERANO - 2015 to 2016 CADILLAC ATS - 2015 to 2016 CADILLAC CTS - 2015 to 2016 CADILLAC ESCALADE - 2015 to 2016 CADILLAC ESCALADE ESV - 2015 to 2016 CADILLAC SRX - 2015 to 2016 CADILLAC XTS - 2015 to 2016 CHEVROLET CAMARO - 2015 to 2016 CHEVROLET CAPRICE POLICE PURSUIT - 2015 CHEVROLET CAPTIVA - 2015 to 2016 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2015 to 2016 CHEVROLET COLORADO - 2015 to 2016 CHEVROLET CORVETTE - 2015 to 2016 CHEVROLET CRUZE - 2015 to 2016 CHEVROLET EQUINOX - 2015 to 2016 CHEVROLET EXPRESS - 2016 CHEVROLET EXPRESS 4500 - 2015 to 2016 CHEVROLET IMPALA - 2015 to 2016 CHEVROLET MALIBU - 2016 CHEVROLET MALIBU HYBRID - 2015 CHEVROLET ORLANDO - 2015 to 2016 CHEVROLET SILVERADO 1500 - 2015 to 2016 CHEVROLET SILVERADO 2500 - 2015 to 2016 CHEVROLET SILVERADO 3500 - 2016 CHEVROLET SILVERADO HD - 2015 to 2016 CHEVROLET SONIC - 2015 to 2016 CHEVROLET SPARK - 2015 to 2016 CHEVROLET SUBURBAN - 2015 to 2016 CHEVROLET TAHOE - 2015 to 2016 CHEVROLET TAHOE POLICE PURSUIT - 2015 to 2016 CHEVROLET TRAVERSE - 2015 to 2016 CHEVROLET TRAX - 2015 to 2016 CHEVROLET VOLT - 2015 to 2016 GMC ACADIA - 2015 to 2016 GMC CANYON - 2015 to 2016 GMC SAVANA - 2015 to 2016 GMC SAVANA 1500 - 2015 to 2016 GMC SAVANA 2500 - 2015 to 2016 GMC SAVANA 3500 - 2015 to 2016 GMC SIERRA 1500 - 2015 to 2016 GMC SIERRA 2500 - 2015 to 2016 GMC SIERRA 3500 - 2016 GMC SIERRA HD - 2015 to 2016 GMC TERRAIN - 2015 to 2016 GMC YUKON - 2015 to 2016 GMC YUKON XL - 2015 MOBILITY WORKS CHEVY EXPRESS 2500 ## Recalls for the same vehicles and component - [16V084000](/recalls/nhtsa/16V084000.md), 2016-02-11: ELECTRICAL SYSTEM:SOFTWARE - [14V301000](/recalls/nhtsa/14V301000.md), 2014-06-06: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES ## Other bulletins for the same vehicles and component - [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [PIT5350](/bulletins/10252160.md), 2024-04-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Programming IPC Engine Hours Into A Replacement IPC. - [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues - [PIP5632G](/bulletins/10230683.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. - [PIP4902Q](/bulletins/10230682.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. - [PI0949A](/bulletins/10190977.md), 2021-04-27, Service bulletin: SUSPENSION; ELECTRICAL SYSTEM:SOFTWARE. Required Programming for Cadillac Professional Vehicle Applications To configure the vehicle for proper operation of the electronic suspension control system \(ESC\), the following procedure must be performed. - [15\-NA\-083](/bulletins/10190387.md), 2021-04-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System \(SPS\), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM - [21NA010](/bulletins/10187773.md), 2021-03-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\); ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return. - [16NA019](/bulletins/10186058.md), 2021-02-01, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. - [18NA332](/bulletins/10183160.md), 2020-11-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This Bulletin provides a procedure to reprogram ECM to correct a condition of the MIL On, DTC P2097 Set. 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