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Service bulletin 09-015/16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10076683
Published by NHTSA2016-07-14
Manufacturer's number09-015/16
Manufacturer's date2016-02-26
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS HAVING THIS CONCERN SHOULD HAE THEIR VEHICLE REPAIRED USING THE FOLLOWING REPAIR PROCEDURE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
MAZDA CX-92011, 2012
MAZDA MAZDA62011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
09-015-16-31632017-06-06. Service bulletin. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE.
SA2342016-12-02. Service bulletin. IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.