Service bulletin 21-002-16 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10076536
Published by NHTSA	2016-07-14
Manufacturer's number	21-002-16 REV. A
Manufacturer's date	2016-05-03
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

SYMPTOM/CONDITION: A small number of customers may experience the following: • **Slow 5-4 downshift.** • Poor shift quality. The following enhancements are included in this software update: • Upshift improvements. • Downshift improvements. • Better gear engagement. • Uphill / Downhill improvements. • Improved coasting behavior.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
CHRYSLER 200	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2325000007	2024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S2325000007	2023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
04753183A	2022-09-15. Service bulletin. Transmission, Oil Pump, Torque Convertor, and Flexplate
1805216	2022-07-05. Service bulletin. Powertrain Diagnostic And System Enhancements.
1805116	2022-07-05. Service bulletin. Powertrain Diagnostic And System Enhancements.
08-114-15 REV A	2019-05-20. Service bulletin. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
08-114-15	2019-05-20. Service bulletin. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
21-060-15	2019-05-20. Service bulletin. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience the following: ? Poor shift quality. The following enhancements are included in this software update: ? Upshift improvements. ? Downshift improvements. ? Better gear engagement. ? Uphill/Downhill improvements. ? Improved coasting behavior.
21-061-15	2019-05-20. Service bulletin. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience the following: ? Poor shift quality. The following enhancements are included in this software update: ? Upshift improvements. ? Downshift improvements. ? Better gear engagement. ? Uphill/Downhill improvements. ? Improved coasting behavior.
18-081-15	2019-05-20. Service bulletin. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? U0402 - Implausible Data Received From TCM. ? P0480 - Cooling Fan 1 Control Circuit/Open.