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Service bulletin S39788

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10076012
Published by NHTSA2016-07-07
Manufacturer's numberS39788
Manufacturer's date2016-03-08
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

BECM Software Upgrade Volvo has identified that drivers of affected vehicles may experience a false warning (Hybrid Systems Service Required) in the Driver Information Module (DIM). This is due to a software error in the Battery Energy Control Module (BECM).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
VOLVO XC90H2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TJ36678102023-09-05. Service bulletin. Recovering control modules stuck in ?not responding?
TJ33931c2023-04-24. Service bulletin. SPA Hybrid Irregular electrical distance to empty after Software upgrade
TJ33931b2023-04-24. Service bulletin. SPA Hybrid Irregular electrical distance to empty after Software upgrade
TJ339312023-04-24. Service bulletin. software update available
TJ313912021-12-27. Service bulletin. Service campaign S39788:BECM software upgrade.
SPJ314102021-12-27. Service bulletin. Unhandled script error in VIDA XC90(16-)
KC-992021-11-05. Service bulletin. Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 34647 6 02021-10-25. Service bulletin. Perform a software upgrade in accordance with TJ 31543.
TJ34803.2.0-20202020-11-23. Service bulletin. This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
TJ35037.1.2-20202020-10-13. Service bulletin. This is a Technical Journal: Infotainment System Reboots Repeatedly after Software Download