# Service bulletin R65

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10075990
- Published by NHTSA: 2016\-07\-07
- Manufacturer's number: R65
- Manufacturer's date: 2016\-01\-01
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

The radio navigation system on about 30,300 vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality. If functional, the radio and navigation software levels must be checked. If software is found to be outdated, the radio control head will need to be reprogrammed with the latest radio and/or navigation software. If the navigation was found to not be functional, the radio will need to be replaced. Order the replacement radio through the audio and electronic products exchange center. Then return the vehicle to the customer and inform the customer that a return visit will need to be scheduled for radio replacement once the replacement radio arrives.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2014 to 2015 DODGE JOURNEY

## Recalls for the same vehicles and component

- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [14V711000](/recalls/nhtsa/14V711000.md), 2014-11-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [68105583A](/bulletins/10228142.md), 2022-12-19, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. Pentastar Oil Filter Adapter
- [68234120A](/bulletins/10228101.md), 2022-12-19, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: \- Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.\~ Issue 2; Radio inoperative, no power, display no power or screen is blank.\~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display \(ICS\), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.\~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Dave Clemons at cell \(248\) 520\-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. \~
- [S2209000004](/bulletins/10227983.md), 2022-12-19, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- [9003801](/bulletins/10224888.md), 2022-10-31, Service bulletin: EQUIPMENT; FUEL SYSTEM, OTHER. Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: \(248\) 622\-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
- [9002201](/bulletins/10224699.md), 2022-10-24, Service bulletin: EQUIPMENT. Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback

JSON: [/v1/bulletins/10075990](/v1/bulletins/10075990)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20R65&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10075990&vehicle=Service%20bulletin%20R65)