Service bulletin 16-0032

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10075262
Published by NHTSA	2016-06-22
Manufacturer's number	16-0032
Manufacturer's date	2016-03-01
NHTSA component	POWER TRAIN

NHTSA's summary

4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline

Vehicles listed
FORD CROWN VICTORIA	2008, 2009, 2010, 2011
FORD E-150	2008, 2009, 2010, 2011, 2012, 2013, 2014
FORD E-250	2008, 2009, 2010, 2011, 2012, 2013, 2014
FORD E-350	2008, 2009, 2010, 2011, 2012, 2013, 2014
FORD F-150	2008, 2009, 2010, 2011
LINCOLN MARK LT	2008
LINCOLN TOWN CAR	2008, 2009, 2010, 2011
MERCURY GRAND MARQUIS	2008, 2009, 2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2019065	2019-02-12. Powertrain
19V075000	2019-02-11. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION
16V248000	2016-04-27. POWER TRAIN:AUTOMATIC TRANSMISSION
2016183	2016-04-26. Powertrain
12V190000	2012-05-03. EXTERIOR LIGHTING:BACK UP LIGHTS; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2012149	2012-05-01. Powertrain
11V582000	2011-12-08. POWER TRAIN:AUTOMATIC TRANSMISSION
2011426	2011-12-07. Powertrain
2008125	2008-04-15. Powertrain
08V165000	2008-04-11. POWER TRAIN:DRIVELINE:DRIVESHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 51909	2023-10-04. Service bulletin. When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.
SSM 51854	2023-09-04. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 51849	2023-09-01. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
TSB 22-2219	2022-06-27. Service bulletin. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
TSB160057	2021-12-20. Service bulletin. Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
TSB160032	2021-12-20. Service bulletin. 4R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available
TSB160001	2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR3756	2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016
19N01-S4	2021-09-05. Service bulletin. This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
16N02-S1	2021-09-05. Service bulletin. This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.