Service bulletin TJ 31362
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10075250 |
| Published by NHTSA | 2016-06-22 |
| Manufacturer's number | TJ 31362 |
| Manufacturer's date | 2016-03-31 |
| NHTSA component | EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
NHTSA's summary
Sensus Connect, radio heard on bluetooth call land-side Audio other/Other audio problems Cellular phone/Other party cannot hear/Handsfree Cellular phone/Other cellular phone problems Cellular phone/Other party cannot be heard/Unsure when/at all times Cellular phone/Other party cannot hear/Unsure when/at all times The vehicle’s radio may be heard in the background on the opposite side (land-side) of a call made from a phone connected to Sensus Connect infotainment via Bluetooth. This happens because the microphone’s phantom feed for ANC is picking up this sound. It is not heard in the vehicle because media/radio audio is muted during the Bluetooth call. The audio heard may come from either FM, AM, or SiriusXM sources.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Equipment and accessories
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Listing a model year does not mean every vehicle of it is concerned: the document says which.