# Service bulletin 18\-033\-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10074931
- Published by NHTSA: 2016\-06\-22
- Manufacturer's number: 18\-033\-16
- Manufacturer's date: 2016\-03\-31
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2015 DODGE JOURNEY

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [1803316](/bulletins/10215148.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Diagnostic And System Improvements.
- [08\-017\-15](/bulletins/10144902.md), 2018-09-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if needed.
- [08\-018\-15](/bulletins/10144804.md), 2018-09-24, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Flash: Intrusion Transceiver Module Enhancements This bulletin involves updating the Intrusion Transceiver Module \(ITM\) with new software. ITM may lose the ability to store trigger history.
- [18\-046\-16](/bulletins/10139965.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Powertrain Diagnostic And System Enhancements. This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. The customer may describe the following: · \*\*Poor engine response to accelerator pedal request above between 4,500 m \(14,760 ft\) and 5,200 m \(17,056 ft\).\*\* The PCM software also includes: · Release of a required V\-1 software update that meets Euro IV Emissions for the China specific test weight class.
- [68234120A](/bulletins/10139954.md), 2018-06-11, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: \- Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.\~ Issue 2; Radio inoperative, no power, display no power or screen is blank.\~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display \(ICS\), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.\~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Dave Clemons at cell \(248\) 520\-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
- [R65](/bulletins/10119645.md), 2017-10-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Reprogram Radio Control Head The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality. If functional, the radio and navigation software levels must be checked. If software is found to be outdated, the radio control head will need to be reprogrammed with the latest radio and/or navigation software. If the navigation was found to not be functional, the radio will need to be replaced. Order the replacement radio through the audio and electronic products exchange center. Then return the vehicle to the customer and inform the customer that a return visit will need to be scheduled for radio replacement once the replacement radio arrives.
- [18\-046\-16](/bulletins/10076528.md), 2016-07-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). SYMPTOM/CONDITION: The customer may describe the following: • \*\*Poor engine response to accelerator pedal request above between 4,500 m \(14,760 ft\) and 5,200 m \(17,056 ft\).\*\* The PCM software also includes: • Release of a required V\-1 software update that meets Euro IV Emissions for the China specific test weight class.
- [18\-059\-14](/bulletins/10063748.md), 2016-05-09, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [SB\-08\-033\-15REVA](/bulletins/10058296.md), 2015-08-29, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, FAILS TO CONNECT PHONE, ETC. MODEL 2013\-14 CHARGER, CHRYSLER 300, JOURNEY. \*PE

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