# Service bulletin PI1308

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10072521
- Published by NHTSA: 2016\-06\-22
- Manufacturer's number: PI1308
- Manufacturer's date: 2014\-09\-01
- NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT; STEERING:ELECTRIC POWER ASSIST SYSTEM; LANE DEPARTURE: LANE KEEP: STEERING ASSIST; LANE DEPARTURE: WARNING

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Driver assistance, Electrical system, Equipment and accessories, Steering, Lane departure and lane keeping, Power steering

## Vehicles listed

- 2015 CADILLAC ATS
- 2016 CADILLAC CTS

## Recalls for the same vehicles and component

- [25V175000](/recalls/nhtsa/25V175000.md), 2025-03-20: STEERING:ELECTRIC POWER ASSIST SYSTEM
- [19V086000](/recalls/nhtsa/19V086000.md), 2019-02-07: STEERING:ELECTRIC POWER ASSIST SYSTEM

## Other bulletins for the same vehicles and component

- [18207 01](/bulletins/10212573.md), 2022-05-31, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN; STEERING. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. \*\* Revised Parts Information \*\*
- [18207](/bulletins/10212570.md), 2022-05-31, Service bulletin: POWER TRAIN; STEERING:ELECTRIC POWER ASSIST SYSTEM; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; WHEELS; STEERING; AIR BAGS; ENGINE AND ENGINE COOLING; STEERING:COLUMN. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
- [PIP5545](/bulletins/10129063.md), 2018-02-21, Service bulletin: BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; STEERING:HYDRAULIC POWER ASSIST:PUMP. This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
- [PIC6123](/bulletins/10127182.md), 2018-01-22, Service bulletin: LANE DEPARTURE: ASSIST; LANE DEPARTURE: WARNING. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is \-40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
- [PIC6048H](/bulletins/10123244.md), 2017-11-14, Service bulletin: ELECTRICAL SYSTEM; LANE DEPARTURE: WARNING. This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by \(40 cm\) or \(15.75 in\).
- [PIC6048A](/bulletins/10115115.md), 2017-08-15, Service bulletin: STEERING; LANE DEPARTURE: ASSIST; POWER TRAIN. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by \(40 cm\) or \(15.75 in\).
- [PIC6123A](/bulletins/10114837.md), 2017-08-15, Service bulletin: ELECTRICAL SYSTEM; LANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is \-40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range.
- [PIC6123B](/bulletins/10113346.md), 2017-08-15, Service bulletin: EQUIPMENT:ELECTRICAL; LANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is \-40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
- [PIC6048E](/bulletins/10098421.md), 2017-05-05, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME CUSTOMERS MAY COMMENT ON THE OPERATION OF THEIR HAPTIC SEAT DURING A LANE KEEP ASSIST EVENT. LANE KEEP ASSIST WORKS DIFFERENTLY THAN LANE DEPARTURE WARNING. THE LANE KEEP ASSIST ICON IS SOLID AMBER, FORWARD CAMERA MODULE IS ACTIVELY COMMANDING A TORQUE TO ELECTRONIC POWER STEERING. THIS MEANS THAT THE DRIVER SHOULD ALSO FEEL SOME FEEDBACK FROM THE STEERING WHEEL. NO CHIMES OR HAPTIC IN THE SEAT. LANE KEEP ASSIST ICON IS FLASHING AMBER; FORWARD CAMERA MODULE IS ACTIVELY COMMANDING TORQUE TO ELECTRONIC POWER STEERING. THIS WILL ALSO BE ACCOMPANIED WITH LANE DEPARTURE WARNING CHIMES AND HAPTIC IN THE SEAT FEEDBACK BASED ON THE SETTING CHOSEN IN THE VEHICLE SETTINGS. THIS WILL TAKE PLACE WHEN THE VEHICLE HAS CROSSED LANE MARKING BY \(40 CM\) OR \(15.75 IN\).
- [PIC6048B](/bulletins/10095543.md), 2017-03-17, Service bulletin: EQUIPMENT; SEATS; STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME CUSTOMER MAY COMMENT ON THE OPERATION OF THEIR HAPTIC SEAT DURING A LANE KEEP ASSIST EVENT. LANE KEEP ASSIST WORKS DIFFERENTLY THAN LANE DEPARTURE WARNING. THE LANE KEEP ASSIST ICON IS SOLID AMBER, FORWARD CAMERA MODULE IS ACTIVELY COMMANDING A TORQUE TO ELECTRONIC POWER STEERING. THIS MEANS THAT THE DRIVER SHOULD ALSO FEEL SOME FEEDBACK FROM THE STEERING WHEEL. NO CHIMES OR HAPTIC IN THE SEAT. LANE KEEP ASSIST ICON IS FLASHING AMBER; FORWARD CAMERA MODULE IS ACTIVELY COMMANDING TORQUE TO ELECTRONIC POWER STEERING. THIS WILL ALSO BE ACCOMPANIED WITH LANE DEPARTURE WARNING CHIMES AND HAPTIC IN THE SEAT FEEDBACK BASED ON THE SETTING CHOSEN IN THE VEHICLE SETTINGS. THIS WILL TAKE PLACE WHEN THE VEHICLE HAS CROSSED LANE MARKING BY \(40 CM\) OR \(15.75 IN\).

JSON: [/v1/bulletins/10072521](/v1/bulletins/10072521)

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