Service bulletin PI1308

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10072521
Published by NHTSA	2016-06-22
Manufacturer's number	PI1308
Manufacturer's date	2014-09-01
NHTSA component	EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT; STEERING:ELECTRIC POWER ASSIST SYSTEM; LANE DEPARTURE: LANE KEEP: STEERING ASSIST; LANE DEPARTURE: WARNING

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Driver assistance, Electrical system, Equipment and accessories, Steering, Lane departure and lane keeping, Power steering

Vehicles listed
CADILLAC ATS	2015
CADILLAC CTS	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V175000	2025-03-20. STEERING:ELECTRIC POWER ASSIST SYSTEM
19V086000	2019-02-07. STEERING:ELECTRIC POWER ASSIST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18207 01	2022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. Revised Parts Information
18207	2022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
PIP5545	2018-02-21. Service bulletin. This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
PIC6123	2018-01-22. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6048H	2017-11-14. Service bulletin. This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC6048A	2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC6123A	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range.
PIC6123B	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6048E	2017-05-05. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME CUSTOMERS MAY COMMENT ON THE OPERATION OF THEIR HAPTIC SEAT DURING A LANE KEEP ASSIST EVENT. LANE KEEP ASSIST WORKS DIFFERENTLY THAN LANE DEPARTURE WARNING. THE LANE KEEP ASSIST ICON IS SOLID AMBER, FORWARD CAMERA MODULE IS ACTIVELY COMMANDING A TORQUE TO ELECTRONIC POWER STEERING. THIS MEANS THAT THE DRIVER SHOULD ALSO FEEL SOME FEEDBACK FROM THE STEERING WHEEL. NO CHIMES OR HAPTIC IN THE SEAT. LANE KEEP ASSIST ICON IS FLASHING AMBER; FORWARD CAMERA MODULE IS ACTIVELY COMMANDING TORQUE TO ELECTRONIC POWER STEERING. THIS WILL ALSO BE ACCOMPANIED WITH LANE DEPARTURE WARNING CHIMES AND HAPTIC IN THE SEAT FEEDBACK BASED ON THE SETTING CHOSEN IN THE VEHICLE SETTINGS. THIS WILL TAKE PLACE WHEN THE VEHICLE HAS CROSSED LANE MARKING BY (40 CM) OR (15.75 IN).
PIC6048B	2017-03-17. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME CUSTOMER MAY COMMENT ON THE OPERATION OF THEIR HAPTIC SEAT DURING A LANE KEEP ASSIST EVENT. LANE KEEP ASSIST WORKS DIFFERENTLY THAN LANE DEPARTURE WARNING. THE LANE KEEP ASSIST ICON IS SOLID AMBER, FORWARD CAMERA MODULE IS ACTIVELY COMMANDING A TORQUE TO ELECTRONIC POWER STEERING. THIS MEANS THAT THE DRIVER SHOULD ALSO FEEL SOME FEEDBACK FROM THE STEERING WHEEL. NO CHIMES OR HAPTIC IN THE SEAT. LANE KEEP ASSIST ICON IS FLASHING AMBER; FORWARD CAMERA MODULE IS ACTIVELY COMMANDING TORQUE TO ELECTRONIC POWER STEERING. THIS WILL ALSO BE ACCOMPANIED WITH LANE DEPARTURE WARNING CHIMES AND HAPTIC IN THE SEAT FEEDBACK BASED ON THE SETTING CHOSEN IN THE VEHICLE SETTINGS. THIS WILL TAKE PLACE WHEN THE VEHICLE HAS CROSSED LANE MARKING BY (40 CM) OR (15.75 IN).