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Service bulletin TT72-12-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10071151
Published by NHTSA2016-06-13
Manufacturer's numberTT72-12-02
Manufacturer's date2013-05-03
NHTSA componentSEATS

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
VOLKSWAGEN TOUAREG2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Edition1132023-10-02. Service bulletin. VW Elsa Newsletter
TT7212012023-07-31. Service bulletin. After replacement of the Driver seat control module (J810) the vehicle may not recognize the new module. The adaptation test plan may not set the seat module location properly and it may display as a passenger seat control module.
TT721202a2023-06-13. Service bulletin. Customer concern of seat backrest in a different position when re-entering the vehicle may be caused by customer contacting backrest adjustment switch while exiting the vehicle. To prevent contact with switch, install updated switch trim panel with added cover over backrest adjustment switch as shown below. Be aware that the trim panel part number is based on vehicle trim level. Part numbers are as follows.
TT 72-12-022019-04-08. Service bulletin. Tech Tips (Front Seat Backrest is in a Different Position When Re-entering the Vehicle): This document informs on the hardware installed to prevent accidental movement of the seat when exiting the vehicle.
TT 72-12-022019-04-01. Service bulletin. Tech Tips (Front Seat Backrest is in a Different Position When Re-entering the Vehicle): This document informs on the hardware installed to prevent accidental movement of the seat when exiting the vehicle.
TT 72-12-022017-12-14. Service bulletin. Tech Tips (Front Seat Backrest is in a Different Position When Re-entering the Vehicle): Customer concern of seat backrest in a different position when re-entering the vehicle may be caused by customer contacting backrest adjustment switch while exiting the vehicle. To prevent contact with switch, install updated switch trim panel with added cover over backrest adjustment switch as shown in this document.
TT72-12-022016-06-13. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.