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Service bulletin 2038621

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10070364
Published by NHTSA2016-06-13
Manufacturer's number2038621
Manufacturer's date2014-10-13
NHTSA componentSTEERING:ELECTRIC POWER ASSIST SYSTEM

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Power steering

Vehicles listed
VOLKSWAGEN PASSAT2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
CHARTd2023-09-18. Service bulletin. FLUID CAPACITY CHART
TT4514012023-07-10. Service bulletin. The location of the G85 steering angle sensor in these vehicles depends upon the steering system.
TB-48-14-052015-03-11. Service bulletin. VOLKSWAGEN: ELECTROMECHANICAL STEERING GEAR HAS A NEW SOFTWARE UPDATE PROGRAM FOR POWER STEERING CONTROL MODULE TO HELP REDUCE THE NECESSARY RETENTION FORCE OF KEEPING VEHICLE STRAIGHT. *PE
TT-57-11-082013-04-10. Service bulletin. VOLKSWAGEN: IF ELECTRONIC STEERING COLUMN LOCK WAS REPLACED OR UPDATED, WOULD CAUSE THE REMOTE KEYLESS ENTRY FAILURE TO LOCK DOORS OR ARM ALARM, BUT WILL UNLOCK DOORS. MODELS 2011-2013 GOLF, GTI, JETTA TIGUAN, PASSAT, BEETLE. *PE