# Service bulletin 19\-002\-14REV.A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10068586
- Published by NHTSA: 2016\-06\-02
- Manufacturer's number: 19\-002\-14REV.A
- Manufacturer's date: 2014\-06\-03
- NHTSA component: STEERING

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Steering

## Vehicles listed

- 2014 DODGE CHALLENGER
- 2014 DODGE CHARGER

## Other bulletins for the same vehicles and component

- [Parts\-3](/bulletins/10226286.md), 2022-11-21, Service bulletin: STEERING. Steering Column.
- [0809220](/bulletins/10223963.md), 2022-10-17, Service bulletin: POWER TRAIN; STEERING. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
- [08\-092\-20](/bulletins/10183074.md), 2020-11-30, Service bulletin: STEERING; EQUIPMENT; POWER TRAIN. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
- [S2019000002](/bulletins/10175674.md), 2020-05-26, Service bulletin: STEERING. Hands On Steering Wheel Message In EVIC
- [21\-031\-14](/bulletins/10139758.md), 2018-06-11, Service bulletin: STEERING; POWER TRAIN. Flash: Quick Learn Enable And P215C Output Shaft Speed, Wheel Speed Correlation Set While Braking This bulletin involves selectively erasing and reprogramming the Transmission Control Module \(TCM\) with new software. The following Transmission Control Module \(TCM\) calibration update is being released to enable the new wiTECH based ?Quick Learn? procedure to be performed anytime the transmission adaptation memory cells are cleared or addressing customer concerns of poor shift quality. It also addresses customer concerns of Malfunction Indicator Lamp \(MIL\) illumination and Diagnostic Trouble Code \(DTC\) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.
- [08\-030\-14 REV. A](/bulletins/10139696.md), 2018-06-11, Service bulletin: PARKING BRAKE; WHEELS; STEERING; BACK OVER PREVENTION; ELECTRICAL SYSTEM. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio?s software and Navigation if required. A customer may experience, one or more of the following conditions: Radio display screen shows ?Test Mode?. Navigation screen locks up or display will be blank. Navigation feature lockout disable \(International Only\). Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. Radio system improvements during remote start operation. Unable to adjust radio volume using steering wheel switch intermittently. Second screen is blank when using split screen function. Some functionality for Japanese and Korean \- keyboard, search, sort and jump. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. BlackBerry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non\-navigation to navigation mode. Viod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more then one button press to select preset \#10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic \& weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrival text will overlap onto the
- [19\-002\-14 REV. A](/bulletins/10139660.md), 2018-06-11, Service bulletin: STEERING. Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column, removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.
- [19\-002\-14](/bulletins/10136952.md), 2018-05-21, Service bulletin: VISIBILITY; POWER TRAIN; STEERING. Steering Column Squeak / Moan While Turning Wheel This bulletin involves removing/installing the steering column, removing/installing the bulkhead pass through boot, removing the wiper seal, and applying lubricant to the intermediate shaft bearing sleeve. Customer may describe a squeak and/or moan noise while turning the steering wheel. Noise can be heard both while vehicle is stationary or while driving. Noise is typically more noticeable during cold temperatures and may go away when vehicle warms up.
- [68140568A$](/bulletins/10130089.md), 2018-03-13, Service bulletin: STEERING:COLUMN; STEERING. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column \(which require a number of other componenets to be replaced\). For more information and details on PN's, see L\-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
- [68059525A$](/bulletins/10119616.md), 2017-10-21, Service bulletin: STEERING. Pump Assy \- Power Steering Before replacing this part for any issue, please record DTCs and call John Grzecki at cell \(248\) 379\-0969. If you do not receive a return call within 15 minutes, then proceed with necessary repair.\~ Please document all DTCs identified with the scan tool on the repair order narratives.\~

JSON: [/v1/bulletins/10068586](/v1/bulletins/10068586)

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