# Service bulletin D\-13\-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10068558
- Published by NHTSA: 2016\-06\-02
- Manufacturer's number: D\-13\-13
- Manufacturer's date: 2013\-02\-28
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2010 to 2011 DODGE RAM 2500
- 2010 to 2011 DODGE RAM 3500
- 2011 DODGE RAM 4500
- 2011 DODGE RAM 5500

## Recalls for the same vehicles and component

- [10V474000](/recalls/nhtsa/10V474000.md), 2010-10-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [S2209000004](/bulletins/10227983.md), 2022-12-19, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- [Parts](/bulletins/10226283.md), 2022-11-21, Service bulletin: STRUCTURE; EQUIPMENT. Center Console.
- [9002503](/bulletins/10220993.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash \(software update\), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality \( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.\). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio\~ 2. Press MENU H/K\~ 3. Press System Setup S/K\~ 4. Press Manage HDD S/K\~ 5. Press Display Available Space on HDD S/K\~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg \& .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
- [3100619](/bulletins/10220097.md), 2022-09-15, Service bulletin: STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- [Z5091195A](/bulletins/10218303.md), 2022-08-22, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands\-Free For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Telematics Module \(and associated components\) is the system responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis.\~ Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)
- [18\-012\-12 REV. A](/bulletins/10216339.md), 2022-07-25, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module \(ECM\) with new software. Pickup trucks equipped with a 6.7L Cummins diesel have software improvements/enhancements available for the following DTC's: P049D \- EGR CONTROL POSITION EXCEEDED LEARNING LIMIT P0101 \- MASS AIR FLOW SENSOR "A" CIRCUIT PERFORMANCE P0191 \- FUEL RAIL PRESSURE SENSOR CIRCUIT PERFORMANCE P0471 \- EXHAUST PRESSURE SENSOR 1 PERFORMANCE \(for cold climate / icing concerns\) P1451 \- DIESEL PARTICULATE FILTER SYSTEM PERFORMANCE P2000 \- NOx ABSORBER EFFICIENCY BELOW THRESHOLD P2002 \- DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD \(for high altitude failures\) P2195 \- O2 SENSOR 1/1 OUT OF RANGE HIGH P2196 \- O2 SENSOR 1/1 OUT OF RANGE LOW P2262 \-TURBOCHARGER BOOST PRESSURE NOT DETECTED \- MECHANICAL P2270 \- O2 SENSOR 1/2 OUT OF RANGE HIGH P2271 \- O2 SENSOR 1/2 OUT OF RANGE LOW P241A \- O2 SENSOR 1/1 AND 1/2 OXYGEN CONCENTRATION MISMATCH P245B \- EGR COOLER BYPASS STATUS LINE INTERMITTENT P2453 \- DIESEL PARTICULATE FILTER PRESSURE SENSOR A CIRCUIT PERFORMANCE P2457 \- EXHAUST GAS RECIRCULATION COOLING SYSTEM PERFORMANCE P2609 \- INTAKE AIR HEATER SYSTEM PERFORMANCEVehicles flashed to address the above codes should be driven and repair validated. If code\(s\) return, follow diagnostic procedures available in DealerCONNECT/TechCONNECT.Improvements other than DTC robustness or enhancements: Add EMP sensor value on WiTech Improve cruise control functionality Display correct EGR position on WiTech Display correct Crankcase Pressure on WiTech Display Correct alternator voltage in WiTech Corrected CAC Outlet temperature voltage reading Correct for OBD II Readiness for frequent regeneration monitor Improve EVIC message regarding idle shut down \(Informs driver of automatic shutdown due to excessive idle time\) WiTech turbo hysterisis test revision. ScanTool may report a code as stored, even though the fault has been cl
- [9002350](/bulletins/10216003.md), 2022-07-18, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM; EQUIPMENT. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module \(ITBM\) please review the following items.\~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.\~ 2. If the Diagnostic Trouble Code\(DTC\) reported by the ITBM is C10C7\-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7\-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.\~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.\~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.\~ 5. Please follow the service manual procedures before changing the ITBM.\~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.
- [9002594](/bulletins/10215820.md), 2022-07-18, Service bulletin: STEERING; EQUIPMENT ADAPTIVE/MOBILITY. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. \(Prior to 2010, the solenoid was part of the shift cable.\)
- [23\-015\-13](/bulletins/10215817.md), 2022-07-18, Service bulletin: EQUIPMENT. This bulletin involves inspecting and if necessary replacing the Ram Box lid. Ram box lid discoloration.

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