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Service bulletin 02-115-11R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10067846
Published by NHTSA2016-05-23
Manufacturer's number02-115-11R
Manufacturer's date2013-02-07
NHTSA componentENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

NHTSA's summary

IF YOU ENCOUNTER A CUSTOMER COMPLAINT CONCERNING WHITE SMOKE FROM THE EXHAUST PIPE AND/OR HIGH OIL CONSUMPTION, IT MAY BE THE RESULT OF THE #1 AND/OR #4 INTAKE VALVE GUIDE INSERTION HOLE IMPROPERLY MACHINED, PERMITTING OIL TO ENTER THE COMBUSTION CHAMBER. TO REMEDY THIS CONDITION, THE CYLINDER HEAD(S) WILL NEED TO BE REPLACED. PLEASE READ THIS BULLETIN IN ITS ENTIRETY BEFORE PROCEEDING.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Exhaust and emissions, Exhaust manifold, pipes and muffler

Vehicles listed
SUBARU FORESTER2010
SUBARU IMPREZA2011
SUBARU LEGACY2011
SUBARU OUTBACK2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
0211511R2023-03-13. Service bulletin. White Smoke from Tailpipe and/or High Oil Consumption