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Service bulletin 12-144-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10067839
Published by NHTSA2016-05-23
Manufacturer's number12-144-13
Manufacturer's date2013-02-07
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

THIS BULLETIN PROVIDES AN INSPECTION AND REPAIR PROCEDURE TO ADDRESS A MISALIGNMENT OF THE REAR UPPER AND LOWER WINDOW SASH WHICH MAY CAUSE THE FRONT DOOR GLASS TO BIND OR MOVE SLOWLY WHEN OPENING OR CLOSING. THIS CONDITION MAY ALSO CAUSE ERRATIC OPERATION OF THE POWER WINDOW AUTO-UP FEATURE (IF EQUIPPED). IN SOME CASES, WHEN CLOSING THE WINDOW, THE SYSTEM MAY MIS-INTERPRET THE BINDING CONDITION AND ACTIVATE THE PINCHING HAZARD PREVENTION FEATURE AND REVERSE THE MOTOR’S DIRECTION.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
SUBARU FORESTER2009, 2010, 2011, 2012
SUBARU IMPREZA2008, 2009, 2010, 2011, 2012
SUBARU LEGACY2010, 2011, 2012
SUBARU OUTBACK2010, 2011, 2012
SUBARU WRX2008 to 2012
SUBARU WRX STI2008 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2144132023-03-13. Service bulletin. Front Door Glass Does Not Close Properly
07-152-19R2019-08-06. Service bulletin. "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: • Power windows inoperative from the driver’s door master and / or passenger front door switch • Unable to remotely operate other door windows from the driver’s door master switch • One-Touch Auto Up / Down features inoperative from either / both front door switches"