# Service bulletin SB\-092012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10067530
- Published by NHTSA: 2016\-05\-23
- Manufacturer's number: SB\-092012
- Manufacturer's date: 2012\-09\-01
- NHTSA component: STEERING:ELECTRIC POWER ASSIST SYSTEM

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Steering, Power steering

## Vehicles listed

- 2013 AUDI A4 ALLROAD
- 2013 AUDI A5
- 2013 AUDI A5 CABRIOLET
- 2012 to 2013 AUDI A6
- 2012 to 2013 AUDI A7

## Other bulletins for the same vehicles and component

- [48K8UPDATE](/bulletins/10249104.md), 2024-01-22, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING. Power Steering Control Unit Software \(NVLW\)
- [A481336 2033044\-](/bulletins/10123991.md), 2017-11-17, Service bulletin: STEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM. The customer states they have a comfort concern about the steering system. The steering works correctly but intermittently feels notchy. There is no loss of steering functionality. The concern may be more apparent in colder weather, and may improve with warmth or an ignition key cycle. No DTC is stored and no warning appears in the cluster. This PSS TSB applies only to the comfort concern described in the condition of this PSS TSB. Please refer to the attached Information and Q\&A document for guidance when handling each case. A solution is in development and will be made available as soon as possible. The steering wheel is mechanically linked to the wheels of the vehicle, and there is no loss of steering functionality. Refer to the attached Information and Q\&A document for guidance when handling each case.
- [A481335 2029622\-](/bulletins/10123990.md), 2017-11-17, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING. Supersedes Technical Service Bulletin Group 48 number 12\-34 dated October 23, 2012. The yellow steering symbol is illuminated in the instrument cluster. DTC C10ACFO \(steering end stops not programmed\) is logged in the power steering control unit, J500 \(44\). The power steering control unit, J500 \(44\), expects to receive a VIN message over the data bus shortly after terminal 15 is turned on. If the VIN message is not received at the expected time, the power steering control unit assumes it has been installed in a new vehicle and discards the programmed end position values.
- [A481338 2033044\-](/bulletins/10123868.md), 2017-11-17, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING. Supersedes Technical Service Bulletin Group 48 number 13\-36 dated February 21, 2013. The customer states they have a comfort concern about the steering system. The steering works correctly but intermittently feels notchy. There is no loss of steering functionality. The concern may be more apparent in colder weather, and may improve with warmth or an ignition key cycle. No DTC is stored and no warning appears in the cluster. This PSS TSB applies only to the comfort concern described in the condition of this PSS TSB. Please refer to the attached Information and Q\&A document for guidance when handling each case. A solution is in development and will be made available as soon as possible.The steering wheel is mechanically linked to the wheels of the vehicle, and there is no loss of steering functionality. Refer to the attached Information and Q\&A document for guidance when handling each case.
- [A481340 2033377\-](/bulletins/10123866.md), 2017-11-17, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. Customer states the vertical adjustment of the steering column does not work or works intermittently. Concern may or may not be duplicated. Software issues causing sporadic failure of the power steering column vertical adjustment.
- [A481341 2033391\-](/bulletins/10123865.md), 2017-11-17, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Customer may report that a warning for electromechanical steering is displayed in the instrument cluster. There is no loss of steering control or functionality associated with these warnings. Issues with the hardware and software.
- [A971335 2033412\-](/bulletins/10123846.md), 2017-11-17, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING. Steering wheel lock does not work. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. DTC with description "Brake control unit, no signal/communication" is present in several control units. DTC entry in ABS Control unit, J104 \(03\). One or more may be present. This condition does not result in any drivability concerns. The steering system is fully connected. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.
- [A481458 2035178\-](/bulletins/10122343.md), 2017-11-08, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; POWER TRAIN:MANUAL TRANSMISSION. Supersedes Technical Service Bulletin Group 48 number 13\-53 dated September 10, 2013. On vehicles equipped with a manual transmission, a steering warning may briefly display in the instrument cluster when the engine is restarted after improper use of the clutch pedal. For example, the warning may appear when the engine is restarted after the clutch pedal has been released too quickly during low\-RPM, low\-speed parking lot maneuvers. symptom codes may be stored in the diagnostic log under the power steering control module. The vehicle system voltage drops when the starter motor is operating. Because the power steering control module has a parallel circuit with the starter motor \(terminal 29\), this normal voltage drop may set a symptom code within the scenario described in the Condition section of this bulletin.
- [Executive Servic](/bulletins/10120908.md), 2017-10-27, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES, HYDRAULIC:FLUID; STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service.
- [Executive Servic](/bulletins/10120907.md), 2017-10-27, Service bulletin: SERVICE BRAKES, HYDRAULIC:FLUID; ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service.

JSON: [/v1/bulletins/10067530](/v1/bulletins/10067530)

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