Service bulletin SB-2031273/1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10067410
Published by NHTSA	2016-05-23
Manufacturer's number	SB-2031273/1
Manufacturer's date	2012-10-23
NHTSA component	LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks

Vehicles listed
AUDI A8	2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A572200202203210	2023-01-06. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A5721752022032_9	2021-05-06. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A571954 20220328	2019-04-01. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A961721 2048927-	2018-04-16. Service bulletin. This informational bulletin contains instructions for minimizing the risk of an unintentional opening of the trunk lid with the remote.
A571512 2028207-	2018-02-05. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 12-62 dated January 9, 2012. The trunk cannot be unlocked with the button on the remote, with the button in the driver?s door panel, or with the handle on the lid of the trunk. Vehicles have a ?VALET? button in the glove box that activates the valet parking feature, which prevents unauthorized access to the trunk. When the valet parking feature is activated, the trunk can only be opened mechanically with the key.
A571404 2027368-	2017-12-05. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 13-86 dated March 20, 2013. The exterior door handle touch sensors (Audi advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.
A571384 2024463-	2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 12-72 dated September 24, 2012. Keyless entry is inoperative. Remote range is poor. Audi Advanced key is inoperative. High early warranty information related to inoperative remote keys necessitates this repair authorization. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
A571382 2017082-	2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 11-55 dated August 22, 2011. Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
A551328 2031273-	2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 55 number 12-26 dated October 23, 2012. The movement-activated rear lid opening (also known as "Hands-free trunk release") sporadically is inoperative. This feature is installed on all A8 vehicles with Audi advanced key (PR No. 4I3) from CW 45/2011 production.
A551329 2031273-	2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 55 number 13-28 dated February 27, 2013. The movement-activated rear lid opening (also known as "Hands-free trunk release") sporadically is inoperative. This feature is installed on all A8 vehicles with Audi advanced key (PR No. 4I3) from CW 45/2011 production.