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Service bulletin SB-14002-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10067212
Published by NHTSA2016-05-23
Manufacturer's numberSB-14002-A
Manufacturer's date2014-02-10
NHTSA componentEQUIPMENT; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

NHTSA's summary

14002A - SERVICE UPDATE (REVISED NET ITEM INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF NECESSARY, REPAIR THE APPEARANCE OF UNDERBODY COMPONENTS ON CERTAIN VEHICLES THAT MAY NOT MEET GM APPEARANCE REQUIREMENTS FOR NEW VEHICLES. THESE VEHICLES MAY EXHIBIT SIGNS OF PREMATURE SURFACE DEGRADATION ON CERTAIN UNDERBODY COMPONENTS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Equipment and accessories

Vehicles listed
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
12-08-51-002R2024-12-10. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
19-NA-2552024-11-15. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
12-08-51-002Q2024-11-14. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0564F2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0564E2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0564D2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.