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Service bulletin 12-157-13R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10067050
Published by NHTSA2016-05-23
Manufacturer's number12-157-13R
Manufacturer's date2013-11-27
NHTSA componentSTRUCTURE:BODY:ROOF AND PILLARS

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
SUBARU IMPREZA2012, 2013
SUBARU XV CROSSTREK2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
12174142023-05-08. Service bulletin. Instrument Panel Side Vents Coming Loose
12157132023-05-08. Service bulletin. Rattle or Buzzing Sound from ?A? Pillar Trim
12148132023-04-03. Service bulletin. ?Rattle? or ?Popping? Sound
2144132023-03-13. Service bulletin. Front Door Glass Does Not Close Properly
12-224-17R2021-02-18. Service bulletin. This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.
12-221-172021-02-18. Service bulletin. This bulletin outlines a procedure for addressing customer concerns of a creaking sound isolated to the upper right corner of the rear gate area on the models listed.
12-301-202020-11-05. Service bulletin. This bulletin outlines changes made to the rear shelf trim to address customer concerns of a rattling sound heard while driving over bumpy / rough roads.
12-251-182018-12-10. Service bulletin. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
12-251-182018-12-10. Service bulletin. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.