# Service bulletin 24\-011\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10064528
- Published by NHTSA: 2016\-05\-13
- Manufacturer's number: 24\-011\-14
- Manufacturer's date: 2014\-10\-24
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2012 to 2013 DODGE DURANGO

## Other bulletins for the same vehicles and component

- [08\-053\-12](/bulletins/10216338.md), 2022-07-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; PARKING BRAKE; SUSPENSION. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching \(International only\). Bluetooth phone muting during European traffic announcement \(International only\). Lost channel presets, home addresses, address book entries \& Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. \(International only\). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. \(Domestic U.S. only\). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu \(Domestic U.S. only\). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup \(Domestic U.S. only\). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed \(not ?TONE? button\). International button not visible. Point of interest \(POI\) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
- [21\-005\-13](/bulletins/10188678.md), 2021-03-15, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. FLASH: MIL Illumination For P0730 \- Incorrect Gear Ratio This bulletin involves updating the Transmission Control Module \(TCM\) software. Customers may indicate that the MIL is illuminated and/or the transmission went into limp\-in. Upon further investigation, Diagnostic Trouble Code \(DTC\) P0730 \- Incorrect Gear Ratio is either active or stored in the PCM?s memory.
- [08\-110\-14](/bulletins/10139891.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button \(FOB\) This bulletin involves updating the Passive Entry Module \(PEM\) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
- [08\-053\-12](/bulletins/10136461.md), 2018-05-14, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching \(International only\). Bluetooth phone muting during European traffic announcement \(International only\). Lost channel presets, home addresses, address book entries \& Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. \(International only\). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. \(Domestic U.S. only\). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu \(Domestic U.S. only\). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup \(Domestic U.S. only\). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed \(not ?TONE? button\). International button not visible. Point of interest \(POI\) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
- [08\-005\-13](/bulletins/10128945.md), 2018-02-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Upon further investigation the Technician may find that B1882 Power Liftgate Position Sensor 1 Circuit set.Updating the software will correct the conditions listed above.
- [08\-065\-12](/bulletins/10128944.md), 2018-02-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.
- [08\-057\-12 REV. A](/bulletins/10128937.md), 2018-02-21, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost \(RBZ \& RHB\). CD/DVD will not play \(RHB only\). Navigation accept screen will not clear \(RHB only\). Navigation shows ?acquiring signal? for an extended period of time \(RHB only\). New navigation graphics \(RHB only\).
- [08\-053\-12](/bulletins/10128923.md), 2018-02-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching \(International only\). Bluetooth phone muting during European traffic announcement \(International only\). Lost channel presets, home addresses, address book entries \& Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. \(International only\). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. \(Domestic U.S. only\). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu \(Domestic U.S. only\). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup \(Domestic U.S. only\). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed \(not ?TONE? button\). International button not visible. Point of interest \(POI\) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
- [18\-113\-15](/bulletins/10074969.md), 2016-06-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [21\-014\-14](/bulletins/10069311.md), 2016-06-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10064528](/v1/bulletins/10064528)

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