# Service bulletin 21\-032\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10063728
- Published by NHTSA: 2016\-05\-09
- Manufacturer's number: 21\-032\-14
- Manufacturer's date: 2014\-10\-03
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Transmission and driveline, Automatic transmission

## Vehicles listed

- 2015 CHRYSLER 200
- 2014 to 2015 JEEP CHEROKEE

## Recalls for the same vehicles and component

- [20V343000](/recalls/nhtsa/20V343000.md), 2020-06-11: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
- [19V447000](/recalls/nhtsa/19V447000.md), 2019-06-13: POWER TRAIN:AUTOMATIC TRANSMISSION
- [16V529000](/recalls/nhtsa/16V529000.md), 2016-07-12: POWER TRAIN:AUTOMATIC TRANSMISSION
- [15V090000](/recalls/nhtsa/15V090000.md), 2015-02-13: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [S2325000007](/bulletins/10248564.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). MIL/check engine lamp comes on after performing U90 recall PCM software update.
- [S2325000007](/bulletins/10244403.md), 2023-10-30, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). MIL/check engine lamp comes on after performing U90 recall PCM software update.
- [1806014\-1](/bulletins/10232018.md), 2023-02-21, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Diagnostic And System Improvements
- [2103414](/bulletins/10232012.md), 2023-02-21, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM; POWER TRAIN. 948TE 9 Speed Shift Enhancements And Quick Learn Enable
- [2101814](/bulletins/10229842.md), 2023-01-17, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Transmission Shift and Diagnostic Enhancements
- [V51](/bulletins/10228020.md), 2022-12-19, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); UNKNOWN OR OTHER. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- [9003783](/bulletins/10224897.md), 2022-10-31, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; STRUCTURE. Shifter \- Automatic Transmission If a 2015 \- 18MY KL ONLY is brought in with a ?Service Shifter? message on the cluster and/or the following DTCs are present indicating loss of communication with the shifter: U0103, U0103\-87. Prior to beginning any repair, please call John Zbranchik at 248\-576\-0756 or Pablo Flores at 248\-576\-3972. If no reply contact Dil Weerasinha at 248\-944\-5967 or Jay Nagle 248\-576\-5657. If you are unable to contact any of the above, and all the DTCs related to loss of comm are STORED, first perform a vehicle scan with a wiTECH tool or similar and email the log to john.zbranchik@fcagroup.com and pablo.flores1@fcagroup.com. Ensure all stored DTCs in the vehicle are recorded in the log. Use the tool to clear all codes and ensure the ?Service Shifter? message does not return. If this is the first occurrence of this issue on this vehicle, do NOT replace the shifter at this time. If any DTCs related to loss of comm with the shifter are ACTIVE, a full bus log is highly desired. Please contact a regional tech representative to acquire this log. After the log is acquired, or if this is not feasible, check for loose/bent pins, spread terminals on both the male pin cavity in the shifter and the female connector from the body harness take out and all grounds. If no issues are found, replace the shifter and return it to the Quality Engineering Center \(QEC\).
- [2101616](/bulletins/10224669.md), 2022-10-24, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. Transmission Diagnostic And Shift Enhancements
- [74595](/bulletins/10223471.md), 2022-10-17, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Warranty Bulletin D\-21\-07 \(X89\) Power Transfer Unit \- 2014\-2017 Jeep Cherokee \(KL\)
- [18\-006\-15](/bulletins/10221539.md), 2022-09-26, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes \(DTCs\) set in the PCM memory: 2015 UF Vehicles, built on or before October 21, 2014 \(MDH 1021XX\). ? P2172 \- High Airflow/Vacuum Leak Detected. ? P1D73 \- AGS Performance. ? U0140 \- Lost Communication With Body Control Module. 2015 PF Vehicles, built on or before January 08, 2015 \(MDH 0108XX\). ? Improve cabin warm up in cold weather, when the vehicle is in park or neutral and the temperature is between °10F to °40F \(\-12C to 4.5C\). ? P219A \- Bank 1 Air\-Fuel Ratio Imbalance. ? P2172 \- High Airflow/Vacuum Leak Detected. ? P1D73 \- AGS Performance. ? U0140 \- Lost Communication With Body Control Module. 2013\-2014 PF Vehicles. ? P219A \- Bank 1 Air\-Fuel Ratio Imbalance. ? P2251 \- O2 Sensor 1/1 Negative Current Control Circuit Open. ? P106A \- Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2172 \- High Airflow/Vacuum Leak Detected. ? P1D73 \- AGS Performance. ? U0140 \- Lost Communication With Body Control Module.

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