# Service bulletin 08\-023\-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10062134
- Published by NHTSA: 2016\-04\-12
- Manufacturer's number: 08\-023\-13
- Manufacturer's date: 2013\-04\-05
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2012 CHRYSLER TOWN AND COUNTRY

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [12V191000](/recalls/nhtsa/12V191000.md), 2012-05-02: EQUIPMENT

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [0802414](/bulletins/10229825.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHW RHP Radio Software Enhancements
- [S2209000004](/bulletins/10227983.md), 2022-12-19, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- [9003220](/bulletins/10224887.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. RES / RHA / REB Radios That Support Bluetooth and Hands\-Free 1. For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Hands Free Module \(and associated components\) are the systems responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis. Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)
- [9003681](/bulletins/10224693.md), 2022-10-24, Service bulletin: EQUIPMENT. Restraints Information Sheet \(I\-Sheet\) has been added to Star Parts. Print I\-Sheet for technician use.
- [0803116](/bulletins/10224637.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module \(HFM\). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition \(VR\) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part \(MAP\) protocol \(not all phones support the MAP protocol\). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
- [3100121](/bulletins/10221192.md), 2022-09-26, Service bulletin: STEERING; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
- [9002503](/bulletins/10220993.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash \(software update\), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality \( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.\). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio\~ 2. Press MENU H/K\~ 3. Press System Setup S/K\~ 4. Press Manage HDD S/K\~ 5. Press Display Available Space on HDD S/K\~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg \& .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect

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