Service bulletin T-TT-0242-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10062049
Published by NHTSA	2016-04-12
Manufacturer's number	T-TT-0242-13
Manufacturer's date	2013-06-08
NHTSA component	STEERING

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
TOYOTA AVALON	2013, 2014
TOYOTA AVALON HYBRID	2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA CAMRY	2012, 2013, 2014
TOYOTA CAMRY HYBRID	2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA	2009, 2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-TT-0578-19 Rev	2020-11-23. Service bulletin. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0578-19	2019-12-02. Service bulletin. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
ZG2-ZG3-Expired-	2018-12-03. Service bulletin. Dealer Package: September 11, 2018 A watermark has been added to the Dealer Letter to indicate that ZG2/ZG3 expired on September 10, 2018 The class action settlement relates to certain 2009 and 2010 Toyota Corolla vehicles (excluding the XRS grade) equipped with an electric power steering (EPS) system, which has been alleged to ?cause vehicles to wander or drift from center at highway speeds and/or suddenly veer to one direction during normal use.? Toyota denies these allegations and believes the concerns raised in the lawsuit are about customer preference for on-center steering feel in the vehicles. Toyota has determined that turning the page on this legal issue is in the best interests of the company and its employees, dealers and customers. In keeping with its core principles, Toyota has structured this agreement in ways that work to put customers first. This CSP was created as part of the implementation of the settlement.
ZG2-ZG3_Warranty	2018-04-23. Service bulletin. Warranty Policy Bulletin (POL16-05): The class action settlement relates to certain 2009 and 2010 Toyota Corolla vehicles (excluding the XRS grade) equipped with an electric power steering (EPS) system, which has been alleged to ?cause vehicles to wander or drift from center at highway speeds and/or suddenly veer to one direction during normal use.? Toyota denies these allegations and believes the concerns raised in the lawsuit are about customer preference for on-center steering feel in the vehicles.
ZG2-ZG3_Dealer L	2018-04-23. Service bulletin. Dealer Letter: The class action settlement relates to certain 2009 and 2010 Toyota Corolla vehicles (excluding the XRS grade) equipped with an electric power steering (EPS) system, which has been alleged to ?cause vehicles to wander or drift from center at highway speeds and/or suddenly veer to one direction during normal use.? Toyota denies these allegations and believes the concerns raised in the lawsuit are about customer preference for on-center steering feel in the vehicles.
ZG2-ZG3_Dealer L	2018-04-23. Service bulletin. Dealer Letter email: The class action settlement relates to certain 2009 and 2010 Toyota Corolla vehicles (excluding the XRS grade) equipped with an electric power steering (EPS) system, which has been alleged to "cause vehicles to wander or drift from center at highway speeds and/or suddenly veer to one direction during normal use." Toyota denies these allegations and believes the concerns raised in the lawsuit are about customer preference for on-center steering feel in the vehicles.
ZG2-ZG3_Region L	2018-04-23. Service bulletin. Region Letter: The class action settlement relates to certain 2009 and 2010 Toyota Corolla vehicles (excluding the XRS grade) equipped with an electric power steering (EPS) system, which has been alleged to "cause vehicles to wander or drift from center at highway speeds and/or suddenly veer to one direction during normal use." Toyota denies these allegations and believes the concerns raised in the lawsuit are about customer preference for on-center steering feel in the vehicles.
POL-16-05	2018-04-23. Service bulletin. Region Letter email: The class action settlement relates to certain 2009 and 2010 Toyota Corolla vehicles (excluding the XRS grade) equipped with an electric power steering (EPS) system, which has been alleged to "cause vehicles to wander or drift from center at highway speeds and/or suddenly veer to one direction during normal use." Toyota denies these allegations and believes the concerns raised in the lawsuit are about customer preference for on-center steering feel in the vehicles.
T-TT-0222-13	2018-04-23. Service bulletin. The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
T-TT-0242-13	2018-04-02. Service bulletin. Some customers have experienced amber colored oil like substance found on floor mats. Further investigation reveals the electric power steering column showing signs of the oiling substance leaking.