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Service bulletin 08-002-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10061891
Published by NHTSA2016-04-12
Manufacturer's number08-002-14
Manufacturer's date2014-01-07
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
DODGE DURANGO2014
JEEP GRAND CHEROKEE2014
RAM 15002013, 2014
RAM 25002013, 2014
RAM 35002013, 2014
RAM 45002013, 2014
RAM 55002013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08046162022-10-24. Service bulletin. This Bulletin involves updating the (ASCM) software.
08-008-142022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
08-008-14 REV. B2022-08-22. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
18-096-162022-08-15. Service bulletin. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. NOTE: **This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64-129 km/h (40-80 mph).** During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: · **P0335 - Crankshaft Position Sensor Circuit.** · P0300 - Multiple Cylinder Misfire, cold Idle misfire (DJ,D2 or DD vehicles only). · P030X - Cylinder Misfire (any cylinder). · P04D1 - Cooled EGR Temperature Sensor Circuit High. · P04D0 - Cooled EGR Temperature Sensor Circuit Low. · P2504 - Charging System Output High. · P0441 - Evap Purge System Performance. · P2066 - Fuel Level Sensor 2 Performance. · P0401 - EGR System Performance (DJ/D2 vehicles only). · P2096 - Downstream Fuel Trim System 1 Lean (DD/DP vehicles only). · P2098 - Downstream Fuel Trim System 2 Lean (DD/DP vehicles only). ·
08-026-132022-07-18. Service bulletin. This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions: Loss of the vehicle position on the navigation map, vehicles icon changes on the navigation map, compass direction maybe incorrect, and/or touch screen turns off, shuts down
18042152022-07-05. Service bulletin. Diagnostic And System Improvements.
18028162022-07-05. Service bulletin. Diagnostic And System Improvements.
18017162022-07-05. Service bulletin. Powertrain Diagnostic And System Enhancements.
08-034-132021-03-15. Service bulletin. RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the SMART TOUCH 3 AM/FM/SAT/BT/VOICE and the SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE Radio's. A customer may experience, one or more of the following conditions: No audio for incoming calls. Voice commands not available or acknowledged by the system.
18-094-152019-05-20. Service bulletin. Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latestavailable software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes may have been set: ? P1296-00 - EGR Slow Response - Increasing Flow. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. ? U0422-00 - Implausible Data Received From Body Control Module. ? P1E0C-00 - Empty Fuel Tank. ? P2463-00 - Diesel Particulate Filter - Soot Accumulation. ? P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent